Senior Program Manager

Ford • Dearborn, MI

8d • Hybrid

About The Position

The Global Digital organization is looking for individuals with digital marketing delivery expertise to partner with our product organization in turning data-driven insights into innovative solutions that improve sales and customer dedication. If you have a customer-first attitude, join us and be the eyes, ears and voice of Ford’s best-in-class digital experiences. Consider joining Ford as a Senior Program Manager within our portfolio management team. This role is responsible for the curation of scope, capacity planning and cycle-plan management internally for cross-enterprise projects that directly impact customer experiences. The Senior Program Manager will help implement new portfolio processes and be a champion for the progression and growth of the team. In addition to showing entrepreneurial thought leadership, you will be required to use core project management, communication, presentation, and creative problem-solving skills to ensure the portfolio delivers projects on time and within budget.

Requirements

• Bachelor’s degree or equivalent combination of relevant education and experience
• 4 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
• 6 + years of project management experience working in a fast-paced, environment where priorities shift on a regular basis

Nice To Haves

• Master Degree
• Agency experience highly preferred
• Scrum Master or formal training in an agile delivery model
• PMP certification
• Understanding of capacity-based planning
• Demonstrable ability to complete projects according to outlined scope, budget and timeline
• Ability to work both independently and multi-functionally to achieve desired results
• Understanding of ecommerce standard processes

Responsibilities

• Effectively present and communicate project delivery strategies, statuses, risks and key decisions within project teams and with Senior Management on a regular basis.
• Balance multiple projects to Critical Path, providing regular Milestone updates and Risk Assessments to Stakeholders and Senior Management
• Assist in new process creation and roll out
• Provide guidance to product teams on agile ceremonies, best practices, and implementation
• Help the project Business Owner define and articulate project strategy and objectives, scope, and business requirements. Think creatively to make recommendations regarding execution strategies and potential solutions
• Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management.
• Manage project budgets and timelines, ensuring that projects are delivered on-time, to scope and within budget
• Starting right from project Discovery, document project scope, high-level solutions and business requirements, and working with IT resources, gather detailed requirements and define detailed implementation plans
• Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior