Senior Program Manager

Isos Technology•Tempe, AZ

1d•$115,000 - $140,000•Remote

About The Position

Isos Technology is seeking a Senior Program Manager to lead delivery of our largest, most complex enterprise engagements. This is a program-level role, not a project management role. You will serve as the Strategic Program Lead for assigned Project Managers, owning multi-workstream programs for Fortune 500 clients, managing senior client relationships, and shaping long-term account strategy in partnership with Sales. You will be the single point of accountability for aligning multiple project teams, ensuring delivery stays on track, on budget, and cohesive. You will also be responsible for identifying risks and opportunities early, often before they surface in formal reporting. About Isos Technology Isos Technology partners with organizations to streamline, optimize, and modernize the way they work. As an Atlassian Platinum Solution Partner, our solutions combine Atlassian technology, industry expertise, and operational best practices to drive impactful business outcomes for clients. Clients trust our experience in service management, cloud upgrades, enterprise strategy and planning, AI adoption, and support services to create lasting value. Founded in 2005, Isos has helped thousands of commercial and public sector clients transform how they work and unlock the full potential of their organization. This position is primarily a work-from-home position, and we consider applicants throughout the United States. We support pay transparency, and the base compensation range for this position is between $115,000- $140,000. This position is eligible for base salary, bonus, and other incentives, plus a suite of employee benefits, paid time off, and a 401(k) plan with an employer contribution. Actual compensation can vary based on qualifications, experience, additional incentive opportunities, and geographic pay differentials. Isos Technology is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, national origin, color, age, physical or mental disability, spousal affiliation, marital status, a serious medical condition, genetic information, veteran status or any other basis prohibited by federal, state, or local law. Candidates must be willing to participate in and successfully pass a background check and pre-employment drug testing and be authorized to work in the United States. Isos Technology is also an E-Verify participating employer. E-Verify Participation Notice: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Requirements

8+ years of program manager experience managing complex programs, multiple projects in consulting, professional services, or enterprise delivery
Experience managing multiple projects under a single program
Fluency in Fortune 500 environments, with an understanding of procurement, multi-business-unit dynamics, and senior stakeholder navigation
Sales-awareness with the ability to identify growth opportunities and engage in strategic client conversations
Technically grounded, with enough understanding of delivery work to guide decisions and ask the right questions
Strong communication skills with the ability to synthesize multiple perspectives into a clear, actionable narrative

Nice To Haves

Atlassian product experience, including Jira, Confluence, JSM, and JPD
Experience with large-scale cloud migration programs
CSM, PMP, PgMP, or equivalent certification

Responsibilities

Own end-to-end delivery of large, multi-workstream Atlassian migration, implementation, and managed services programs for Fortune 500 clients
Lead and coordinate multiple project managers, technical consultants, and architects across concurrent workstreams
Translate complex technical and business discussions into clear, unified narratives for stakeholders
Manage senior client relationships at the Director, VP, and C-suite level, including communication, prioritization, and stakeholder alignment
Partner with Sales to identify, scope, and close follow-on opportunities
Structure and manage programs spanning multiple SOWs, POs, and business units
Proactively identify risks, scope changes, and resourcing gaps, and lead mitigation and change discussions with clients
Coach and develop project managers within assigned programs