Senior Program Manager, Talent Development Programs - Missionforce

Salesforce•Columbia, WA

3d•Onsite

About The Position

Salesforce is seeking a Senior Program Manager to lead the Mission Readiness Experience (MRE), a strategic talent development program for transitioning military service members. This program aims to build the next generation of Salesforce consulting professionals. The role involves end-to-end ownership, from strategy and design through execution, cohort delivery, and scaling. It operates at the intersection of talent strategy, workforce development, and delivery excellence, addressing talent gaps in Missionforce Professional Services and supporting Salesforce's commitment to the military community. This role is located in the Washington, DC metro area.

Requirements

5+ years of experience in program management, talent development, or workforce development, with proven ability to launch and scale complex, cross-functional programs.
Strong understanding of professional services delivery models and experience working with and influencing executive stakeholders.
Demonstrated ability to design structured learning or development programs, with exceptional collaboration, communication, and stakeholder management skills.
Agility and comfort with ambiguity in a fast-paced environment, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
Must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship.
Must agree to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Nice To Haves

Experience in the Salesforce ecosystem, consulting, or cloud technology services.
Familiarity with military talent programs, veteran hiring initiatives, or SkillBridge/Hiring Our Heroes partnerships.
Background in learning and development, early career programs, apprenticeship models, or cohort-based fellowship programs.
Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies, or personal experience in military service.

Responsibilities

Design, launch, and scale the Mission Readiness Experience (MRE), a cohort-based talent development model including a 12-week readiness journey with prerequisites, curriculum, milestones, and success criteria.
Build and manage relationships with internal and external stakeholders — including Salesforce Military and Vetforce, recruiting partners, and Professional Services delivery leaders — while securing and maintaining executive sponsorship.
Oversee the full participant lifecycle from recruitment and onboarding through training, career placement, and fellow retention, tracking program KPIs such as certification attainment, customer readiness, and job placement rates.
Design and lead scalable enablement programs for the broader Missionforce Professional Services delivery organization, partnering with Delivery Leadership, Sales, and the Global Enablement team to align priorities with pipeline demand and close critical skill gaps.