Senior Program Manager, RSR Desing Engineering

Amazon • Bellevue, WA

30d • Onsite

About The Position

As a Senior Program Manager in the WW Engineering and Innovation (WWEI) Program Management Office (PMO), you will be responsible for overseeing a portfolio of projects with RSR Process & Design Engineering organization. Your role will ensure these projects align with our strategic objectives by managing project progress, tracking key metrics, ensuring project management standards, and facilitating communication between stakeholders. You will work across technology and operations teams to drive innovation, prioritize initiatives, and optimize processes that positively impact customer experience while supporting business growth. A key aspect of your role will be providing executive-level reporting, all while maintaining alignment with Amazon's goals and vision.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Responsibilities

• Design and implement Program Management Office (PMO) standards, methodologies, and frameworks across assigned functional areas
• Lead the development and maintenance of executive-level business review documentation (MBRs and QBRs), Peak readiness documentation, and OP cycles with focus on performance metrics and strategic alignment
• Collaborate with director-level leaders to drive strategic alignment, resource allocation, change management initiatives, and cross-functional decision-making
• Facilitate stakeholder management through effective communication and transparent status reporting
• Lead execution of high-priority initiatives while ensuring alignment with organizational strategy and objectives
• Partner with Process/Design Engineers to provide mentorship, ensure consistent delivery standards, and drive successful project outcomes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior