Senior Program Manager, Pricing and Packaging

Elastic

4d • $128,200 - $243,300 • Remote

About The Position

We are seeking a Senior Program Manager, Pricing and Packaging to join the Product Finance team. This role will partner closely with the Product organization to bring new offerings to market. You'll work across functions and levels of leadership to make a real impact on how Elastic brings products to market. As Elastic expands into increasingly complex offerings, the path from idea to launched monetized product requires heavy cross-functional coordination. You’ll be a key strategic partner to our Product organization, owning the operational end-to-end of Pricing and Packaging.

Requirements

• 10+ years of program or project management experience in the product organization of a SaaS or technology company with a track record of managing complex, cross-functional external product releases from start to finish.
• Experience working at the intersection of Product, Finance, Legal, and Systems teams is strongly preferred.
• Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences, including technical, business, and executive stakeholders.
• Genuine curiosity about Elastic's products, helping them ask the right questions and advocate for the right process changes.

Nice To Haves

• Demonstrate a proficient working knowledge of SaaS pricing models, packaging structures, and monetization levers, including consumption-based and usage-based models. Understand how decisions around tiering, bundling, metering, and discounting flow through the business from product design to revenue recognition.

Responsibilities

• Drive alignment across the stakeholders required to launch a pricing or packaging change, including FP&A, Revenue, Legal, IT, and Billing. Hold stakeholders accountable to timelines and decisions, translate priorities and requirements across functions, and ensure nothing falls through the cracks between product intent and commercial execution.
• Map and document the existing launch process to create a repeatable, scalable playbook. Make recommendations for process improvements that reduce time-to-market and improve coordination as Elastic's product portfolio grows in complexity. Process rigor here directly protects revenue by keeping launches on schedule and monetization logic intact.
• Maintain a clear, real-time view of open items, owners, dependencies, and approvals across every active launch. Develop and enforce rigorous processes for tracking progress and following up on action items. Identify friction points before they become blockers, and escalate accordingly.

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave
• Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
• Stock program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed