Senior Program Manager, Non-Food, Quality Standards

Amazon • Austin, TX

1d • Onsite

About The Position

Whole Foods Market's Quality Standards team sets the bar for what belongs on our shelves. We're looking for a Sr Program Manager to lead that work across body care, household cleaning, dietary supplements, and other non-food categories. You'll own quality standards strategy for non-food products, partnering with suppliers, merchandising partners, certification bodies, NGOs, and government agencies to keep us at the forefront of ingredient transparency and product safety. You'll advise leadership on emerging industry issues and translate complex research into clear recommendations that shape what we sell. This is a role where your expertise drives real change at the intersection of science, policy, and retail.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree
• 5+ years of investigating the feasibility of applying scientific principles and concepts to business problems and products experience

Nice To Haves

• 2+ years of driving process improvements experience
• Knowledge of general AI tools
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Master's degree in science or equivalent

Responsibilities

• Lead standards development and ongoing management for body care, household cleaning, dietary supplements, and other non-food categories
• Partner with third-party certification programs, trade associations, and advocacy groups
• Research new ingredients, production methods, and technologies—then translate findings into action
• Represent the company externally on product safety, environmental policy, and regulatory matters
• Develop training and communications that help teams and partners apply our standards
• Collaborate with merchandising, suppliers, and cross-functional partners to evolve industry-leading ingredient standards
• Coordinate quality standards development, implementation, and ongoing management for body care, household cleaning, dietary supplements, and other non-food categories
• Partner with third-party certification programs, trade associations, advocacy organizations, and regulatory agencies relevant to non-food product safety and ingredient transparency
• Conduct research into new ingredients, production methods, and technologies—evaluate sourcing, safety, and regulatory elements and communicate findings and recommendations to leadership
• Oversee third-party relationships and compliance activities to identify areas of opportunity and drive improvement
• Advise merchandising teams, product analysts, suppliers, and other partners on the application of quality standards to specific products
• Revise standards as needed to ensure continual improvement; communicate changes to suppliers, buyers, and compliance teams
• Develop and deliver training and ongoing support for internal and external stakeholders
• Collaborate with cross-functional teams (Supply Chain Compliance, Merchandising, etc.) to evolve industry-leading ingredient standards for non-food products
• Analyze product formulations and label claims to ensure compliance with quality standards requirements

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior