Senior Program Manager, Learning and Development (Hybrid Schedule)

Eversource Energy•Westwood, MA

4d•Hybrid

About The Position

Eversource Energy is seeking a forward-thinking learning professional to lead enterprise learning initiatives that strengthen leadership capability, enhance employee development, and modernize the learning experience. This role requires deep expertise in leadership and organizational development, combined with strong capabilities in learning technologies, analytics, and AI-enabled solutions. The ideal candidate will have strategic consulting capabilities and hands-on experience with digital learning ecosystems, including LMS platforms, Workday Talent functionality, Power BI, learning analytics, and emerging AI tools. The role involves partnering across HR and the business to create modern, scalable learning solutions that support business transformation.

Requirements

Bachelor’s degree required (Human Resources, Organizational Development, Education, Business, Operations, Supply Chain, or related field, or equivalent experience).
10 or more years of progressive experience in leadership development, positions within an L&D/Human Resources organization.
Demonstrated experience designing and leading large-scale leadership development, employee engagement, and corporate culture initiatives.
Demonstrated experience implementing and maintaining an LMS system.
Proven ability to influence and partner with senior leaders and cross-functional stakeholders.
Strong people leadership experience, including coaching, developing, cohort leadership development learning and leading individuals and leaders.
Strong strategic thinking, execution, and change leadership capabilities.
Demonstrated experience managing external partners and vendors.
Results-oriented leader with experience driving high impact, high visibility leadership development programs and initiatives at all levels in the organization.
Ability to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Nice To Haves

Master’s degree preferred (e.g., Organizational Development, Industrial/Organizational Psychology, MBA, or related discipline).
10+ years Leadership development oversight and experience within a Fortune 500 company or utility.
Expertise in adult learning principles, leadership frameworks, and learning measurement methodologies.
Experience with digital learning platforms, learning analytics, and modern learning technologies.
Lean, Six Sigma, and/or project management (PMP) certifications preferred.
Leadership development, coaching, or learning certifications preferred (e.g., ICF, SHRM, ATD).

Responsibilities

Lead the strategy, design, implementation, and continuous improvement of enterprise learning and leadership development programs aligned to business priorities and workforce capability needs.
Partner with HR Business Partners, senior leaders, and cross-functional stakeholders to identify organizational capability gaps and recommend targeted development solutions.
Support initiatives that strengthen leadership effectiveness, employee growth, team performance, and organizational capability across the enterprise.
Design and deliver impactful leadership, professional, and organizational development experiences using modern adult learning principles and evidence-based learning practices.
Develop scalable learning solutions across multiple delivery channels, including virtual, hybrid, instructor-led, self-paced, and digital learning environments.
Drive innovation in learning design by incorporating interactive, technology-enabled, and learner-centered approaches that enhance engagement and knowledge retention.
Continuously evaluate and improve the learner experience to ensure learning solutions are relevant, accessible, scalable, and aligned to evolving business needs.
Stay current on emerging trends, technologies, and best practices in leadership development, enterprise learning, and workforce capability building.
Serve as a subject matter expert in learning technologies, including LMS platforms, Workday Talent functionality, digital learning tools, and learning analytics capabilities.
Leverage Power BI and other analytics tools to develop dashboards, analyze learning data, identify trends, and generate actionable insights for HR and business leaders.
Use data-driven evaluation methods to measure learning effectiveness, learner engagement, adoption, and business impact.
Identify opportunities to optimize learning operations, reporting, automation, and learner experience through the strategic use of technology and AI-enabled solutions.
Explore, evaluate, and implement emerging learning technologies and AI tools that improve scalability, personalization, operational efficiency, and the overall employee learning experience.
Partner with internal stakeholders to enhance and optimize enterprise learning systems, reporting capabilities, digital content strategies, and learning workflows.
Translate complex learning and performance data into meaningful insights and recommendations that support decision-making and organizational capability development.
Serve as a trusted consultant and strategic COE partner to HR teams, leaders, and stakeholders across the organization.
Collaborate with internal partners and external vendors to deliver high-quality learning solutions and experiences.
Contribute to enterprise initiatives and cross-functional projects that support organizational transformation and a culture of continuous learning.
Manage multiple enterprise learning initiatives simultaneously while maintaining strong attention to quality, timelines, communication, and stakeholder experience.
Ensure learning initiatives align with organizational policies, governance standards, and compliance requirements where applicable.
Maintain program documentation, evaluation metrics, and reporting to support ongoing effectiveness and continuous improvement.