Senior Program Manager, Government Technologies

Johnson Controls • Alexandria, VA

19h • $112,000 - $168,000 • Hybrid

About The Position

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

Requirements

• Proven leadership capabilities with progressive management experience in physical and large integrated security projects either working for the government or for a large corporation doing business with the Federal government.
• Strong demonstrated ability in leading security programs, budgets, and requirements within the Federal sector.
• Demonstrated problem solving ability.
• Ability to interact effectively and be a great teammate at all levels of the JCSS and customer organization.
• Bachelor’s Degree in Security Management, Business, or Project Management preferred
• Project Management Professional Certification (PMP) required.
• Ten (10) years general experience in the physical and technical security fields with at least five (5) years of specialized experience required in the direct supervision and management of large complex integrated projects within the physical/technical security field for the Federal government.
• Preferred experience includes management of projects that included design, installation, testing, servicing, and integration of complex systems and subsystems.
• Solid understanding of Federal government contracting regulatory and compliance topics.
• Be fluent in Microsoft Office products (i.e., Project, Excel, Word & Visio)
• Excellent written and verbal communication skills coupled with demonstrated judgment skills
• Excellent customer service skills (both internal and external)
• Ability to organize and prioritize work and resources for effective implementation
• Must be a self-motivated and organized individual
• Excellent PC skills (word processing, spreadsheet, presentation, MS Project)
• Demonstrated problem solving and ability to independently carry out responsibilities under general supervision
• Ability to effectively interact with all levels of the Johnson Controls and customer organization
• Ability to function as an effective team leader and team member
• Maintain a positive working environment

Nice To Haves

• Bachelor’s Degree in Security Management, Business, or Project Management preferred
• Preferred experience includes management of projects that included design, installation, testing, servicing, and integration of complex systems and subsystems.

Responsibilities

• Under the direction of the Director of Operations, the Sr. Program Manager is responsible for the operational and financial management of large multi-faceted government projects in support of the US Government and serves as the Government Technologies (GT) authorized interface with their Sales partners and assigned government representatives.
• This responsibility is achieved through the direct management of several Project Managers and Project Engineers on existing and future projects.
• The role will be responsible for formulating and enforcing work standards, project resource management, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
• The Sr. Program Manager is responsible, through their team, for the overall contract performance and, as such, will establish and maintain procedures and controls to ensure that projects are completed in accordance with agreed to performance standards, budgets, and schedule specified in the contracts and task orders.
• They will also be responsible for managing close relationships with customer management, growing the project business, working closely with the JCI SSO's, assisting hiring personnel, and managing subcontractor relationships to ensure efficient and profitable business.
• The position supports all aspects of quality, safety, cost, and customer satisfaction in support of the contract objectives and will be required to travel into Washington, D.C., and surrounding areas throughout the work week, assisting assigned team in their onsite activities through oversight.
• Lead and manage large multi-faceted government contracts and serve as the authorized interface with the Contracting Officer (CO), the Contracting Officer's Representative (COR), government management personnel and customer agency representatives.
• Serves as the primary customer interface to effectively communicate and ensure customer satisfaction for both installation and service activities.
• Provide a support role to the sales and business development teams to lead sales related activities resulting in business growth to include GT growth initiatives through effective deployment of operations functions.
• Manage the contract operations budget to meet and exceed corporate targets set for the programs/projects.
• Lead and guide Sales and Engineering partners during presales activities to determine Project Management needs on future projects.
• Develop and maintain resource management tools to ensure existing and future project work can meet existing staffing levels.
• Responsible for the overall project performance and, as such, will establish and maintain procedures and controls to ensure that projects are completed in accordance with agreed to performance standards, budgets, invoicing, and schedule specified in the contracts and task orders.
• Responsible for planning, directing, and monitoring all project activities, including technical performance and financial profitability under the government contractual terms and specifications.
• Manage assigned teams delivery of daily, monthly, and quarterly project deliverables to keep all stakeholders appraised of installation and service activities.
• Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates.
• Provide leadership to train and direct multi-disciplined technical and administrative personnel (including subcontractors) to resolve engineering, administrative and field issues occurring during project implementation and installation, and follow-on service-related actions, as required.
• Coach and mentor assigned team members on effective project management practices and techniques.
• Negotiate with customers to obtain additional business, identifying and pursuing new opportunities for contract revenue growth.
• With senior leadership, manages/directs efforts for program growth or new opportunities.
• Lead work teams in a continuous improvement environment with quality tools, behaviors, and practices.
• Work with Human Resources to ensure compliance with Corporate and Human Resources policies and procedures.
• Promote positive relations by dealing professionally and fairly with all employees, subcontractors, and vendors and instill a philosophy of Project Team at all times.
• Comply with all JCI policies, regulations, and codes of conduct governing all aspects of job responsibilities to include protection of JCI proprietary information.
• Recruit and hire qualified candidates.

Benefits

• Competitive salary and bonus plan
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs (The Loop by Perk Spot)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior