Program Manager (Government)
About The Position
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our Defense Team supports the DoD Cloud‑Based Internet Isolation (CBII) capability delivering secure internet access to a global DoD user base. AT&T has an opening for a Program Manager to support the Defense Information Systems Agency (DISA) in providing IT services and connectivity in a Department of War (DoW) environment.
Requirements
- Secret clearance
- Experience supporting DoD or DISA IT service programs.
Nice To Haves
- Familiarity with Defense Enterprise Service Management Framework (DESMF) / IT Service Management (ITSM)‑based managed services environments.
- PMP or equivalent program/project management certification. (PMP, GSLC, CISA, CISM)
- Experience managing 24x7x365 operational programs.
Responsibilities
- Establish and maintain performance baselines (solution scope, costs, schedules); oversee development of the CBII Integrated Master Schedule (IMS).
- Chair formal baseline change requests (BCRs) reviews; manage risk registers and corrective actions; lead weekly and quarterly risk/status meetings to address critical issues.
- Guide weekly progress reporting such as by Weekly Activity Reports (WARs) and quarterly reviews; ensure timely delivery of all required briefings, plans, and contract required artifacts (e.g., monthly service utilization & capacity reports).
- Serve as primary point-of-contact between the program team and Government; delegate tasks, clarify requirements, and secure approvals on plans, schedules, and deliverables.
- Implement processes to measure results; track program key performance indicators (KPIs) and ensure continuous service improvement.
- Coordinate incident after-action reviews following any service outages; drive root-cause analysis and lessons learned integration into program processes.
- Oversee maintenance of program documentation repositories with weekly updates; enforce configuration management practices and documentation standards.
- Verify contractual compliance and obligations.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
