Senior Program Manager - Enterprise PMO

United Airlines•Chicago, IL

2d•$127,870 - $166,492•Hybrid

About The Position

The Enterprise PMO serves United Airlines in providing trained and qualified professionals who flexibly use United's Envision Design Build Activate (EDBA) framework in partnership with business and enabling teams to deliver assigned portfolios, programs, and projects with high quality, in a timely manner, and with as-scoped benefits for our customers, frontline employees, and supporting groups. Effective execution in this role is critical to achieving United's goal of leveraging Portfolio Management & Project Delivery Capability.

Requirements

Bachelor's degree
7+ years work experience, or demonstrated relevant experience
5+ years managing projects, or demonstrated relevant experience
Demonstrated successful project delivery using fundamentals of PMBOK practices/methodologies
Demonstrated knowledge, skills, and abilities in: Leading multiple complex, cross-functional projects and larger initiatives with significant dependencies through execution
Managing, coaching, and mentoring project management professionals with varying levels of experience and tenure
Presenting recommendations, escalating risks and issues, and providing actional solutions to senior leadership
Establishing governance and clear roles and responsibilities to support efficient implementation of complex projects and initiatives
Leading strategic planning and execution for major, divers, and highly complex programs that impact business outcomes
Applying specialized technical aviation knowledge, program management expertise, business acumen, and leadership skills to identify and manage interdependencies and risks
Facilitating process and system mapping, analysis, and improvement efforts
Must be willing and able to travel 15% if needed
Must be willing and able to work at the CSC-Willis Tower in Chicago, IL as a hybrid work schedule 2-3 days in office
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

MBA or Master's degree in related field
Demonstrated successful execution using SDLC, PMLC, DMAIC or DFSS methodology
Project Management (PMI) Certification
Lean Six Sigma certification
Demonstrated experience executing work using SDLC, DMAIC, or DFSS methodologies
Knowledge of Lean Six Sigma principles and practices
Ability to apply United's Program Management framework (EDBA), PMLC methodology, and applicable policies, procedures, and guidelines
Knowledge of PMBOK practices and standards

Responsibilities

Provides matrixed direction and leadership to all project and or portfolio team participants while leading and managing project execution and/or other PMs in a portfolio situation, as assigned
Directly or indirectly deliver high-quality artifacts and outcome through all phases of United's project management lifecycle as needed to realize measurable business results
Provide oversight, coaching, and development for team members, engaging on their programs and projects as needed and ensuring the quality of their work while helping them develop new skills
Use project management controls for spanning multi-departmental boundaries. Monitors programs financial performance, quality of services, deliverables, and content within proposed timelines
Evaluate and report progress to relevant partners and committees; prepare for executive steering committee meetings with communications and content prepared for senior leadership
Organizational implementation: Assess the impact of the scope and organizational change of the combined projects throughout the timeline of the program, including implementation of outcomes, training, and communications
Retools and continually upgrades personal project management skills and knowledge of both United's business and information technology solutions