Senior Program Manager-Enterprise Automation

Mayo Clinic • Rochester, MN

6h

About The Position

Mayo Clinic has an exciting opportunity to join our Enterprise Automation
program—leading a strategic portfolio spanning robotic process automation (RPA),
intelligent automation, and AI-enabled workflow solutions. You will set program
direction, establish governance and reporting, and partner with leaders across
clinical, operational, and administrative areas to deliver measurable outcomes.

You’ll oversee a delivery team of business analysts, solutions architects, and
project managers, manage dependencies and risks across multiple workstreams, and
communicate progress and value to executive stakeholders. This role requires
strong program leadership in complex, matrixed environments and the ability to
tailor Agile and hybrid delivery practices to the organization.

The Senior Program Manager will lead the Enterprise Automation portfolio end to
end—setting program direction, establishing governance, and ensuring work
remains aligned to institutional priorities. You will define success measures
and reporting, guide roadmap and prioritization decisions, and manage scope,
schedule, budget, quality, and risk across a multi-workstream portfolio.

In this role, you will build and develop a team of business analysts, solutions
architects, and project managers while enabling delivery teams through coaching
and servant leadership. You will partner closely with executive sponsors,
clinical and operational leaders, IT, and vendors—translating technical concepts
into clear, actionable communications and driving alignment through
executive-ready updates.

You will champion Agile and hybrid delivery approaches, coordinate work across
teams using different methodologies, remove blockers, and support effective
decision-making and conflict resolution. You’ll also lead change management and
continuous improvement—tracking benefits realization and ROI, optimizing
solutions after launch, and scaling reusable governance patterns and delivery
frameworks.

This position has direct supervisory responsibility for the Enterprise
Automation delivery team, including Business Analysts, Solutions Architects, and
Project Managers. May also supervise contractor and vendor resources.
Responsibilities include performance management, professional development
planning, workload allocation, and team culture.

Requirements

• Strong program leadership in complex, matrixed environments
• Ability to tailor Agile and hybrid delivery practices to the organization

Responsibilities

• Set program direction
• Establish governance and reporting
• Partner with leaders across clinical, operational, and administrative areas to deliver measurable outcomes
• Oversee a delivery team of business analysts, solutions architects, and project managers
• Manage dependencies and risks across multiple workstreams
• Communicate progress and value to executive stakeholders
• Lead the Enterprise Automation portfolio end to end
• Define success measures and reporting
• Guide roadmap and prioritization decisions
• Manage scope, schedule, budget, quality, and risk across a multi-workstream portfolio
• Build and develop a team of business analysts, solutions architects, and project managers
• Enable delivery teams through coaching and servant leadership
• Partner closely with executive sponsors, clinical and operational leaders, IT, and vendors
• Translate technical concepts into clear, actionable communications
• Drive alignment through executive-ready updates
• Champion Agile and hybrid delivery approaches
• Coordinate work across teams using different methodologies
• Remove blockers
• Support effective decision-making and conflict resolution
• Lead change management and continuous improvement
• Track benefits realization and ROI
• Optimize solutions after launch
• Scale reusable governance patterns and delivery frameworks
• Performance management
• Professional development planning
• Workload allocation
• Team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees