Senior Program Manager - Data Security & Information Governance

QualtricsProvo, UT
$135,000 - $178,000Hybrid

About The Position

We’re hiring a Senior Program Manager, Data Security & Information Governance to establish, scale, and orchestrate our enterprise Information Governance program. You’ll sit at the intersection of Legal, Data & Technology Operations, and Enterprise Data, bridging the gap between business strategy, legal compliance, data security, and engineering. Rather than acting as a traditional gatekeeper, you will build and manage our "Data Front Door" to directly address how teams discover data rights, request entitlements, and explore novel data use cases safely and efficiently.

Requirements

  • 5+ years of experience in Data Governance, Data Security, Data Operations, or Information Architecture within a high-growth technology, SaaS, or data-intensive organization.
  • Deep understanding of data privacy and security frameworks (HIPAA, GDPR, CCPA) and commercial data licensing nuances.
  • Direct experience setting up, configuring, or administering enterprise data governance & catalog tools (e.g., Collibra, Alation, DataGalaxy, Atlan).
  • Technical aptitude with cloud data ecosystems (Snowflake, Databricks, AWS/GCP), SQL, and data security mechanisms (hashing, tokenization, differential privacy).
  • Demonstrated ability to create business-friendly, self-service workflows that accelerate R&D and AI/ML initiatives while ensuring strict compliance.

Nice To Haves

  • Preferred certifications: CDMP, CIPP/US, CIPT, CDPSE, CISSP, or CISM.

Responsibilities

  • Build the "Data Front Door": Design and manage a centralized intake and triage process for custom data access requests, novel data questions, and complex derivative work inquiries.
  • Curate the Data Marketplace: Establish a centralized Use Case Repository and Data Marketplace detailing pre-approved data uses, restrictions, and licensing parameters across distinct datasets.
  • Automate Metadata & Classification: Partner with engineering and security teams to implement automated data classification, lineage tracking, and metadata harvesting.
  • Translate Policy into Technical Controls: Collaborate with InfoSec to operationalize legal requirements into enforced technical access controls (RBAC/ABAC) and row/column-level security protocols.
  • Drive Governance Adoption: Measure program success through adoption KPIs, request turnaround times, and governance maturity metrics, delivering self-service documentation and onboarding across the org.

Benefits

  • Team cohesion is deeply important to us - we have frequent office events and regular team activities
  • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
  • We take pride in our office design aimed at fostering creativity, from our mountain views to an open and collaborative workspace.
  • 30 paid days off - 15 Vacation Days + 5 Personal Days + 10 Holiday Closures (additional after a year)
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide free lunches every work day, snacks, and drinks
  • The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
  • medical employees and their families, dental, vision, life insurance, etc
  • free lunches every work day, snacks, and drinks
  • medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus.
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