Senior Program Manager, Commercial Systems (Fixed Term)

ŌURA
•$139,400 - $200,000•Remote

About The Position

ŌURA is seeking a Senior Program Manager, Commercial Systems to provide interim leadership of Commercial Systems within Commercial Operations during a period of transition. The role owns intake, prioritization, and delivery of initiatives supporting Commercial teams, partnering with Systems teams across the organization. The manager sets direction and remains hands-on to keep programs moving with a high degree of autonomy. This is a three-month contract with potential for extension. The role is remote and based in the United States. The position is responsible for keeping the Commercial Systems roadmap focused on high-return work, turning ambiguous business requests into actionable documented requirements, and delivering multiple initiatives from planning through UAT and launch. It also maintains stakeholder alignment and continuity of in-flight work, and improves documentation and handoff readiness. ŌURA describes its mission as empowering people to own their inner potential. Its products help customers understand readiness, activity, and sleep through the Oura Ring and connected app. The company emphasizes employee well-being and an inclusive, equal-opportunity workplace.

Requirements

  • 10+ years of related experience, including 3–5+ years running cross-functional programs or a systems or operations function.
  • Experience building or running an intake and ROI-based prioritization process, and the ability to defer requests from senior stakeholders and make the decision stick.
  • Ability to lead discovery with non-technical partners and turn vague requests into clear, documented requirements for engineers, administrators, and vendors.
  • Experience managing multiple concurrent initiatives end to end, including planning, dependencies, UAT, launches, and status reporting.
  • Credibility with senior leaders across Sales, Marketing, Finance, Customer Success, and/or Operations, and skill resolving competing priorities without formal authority.
  • Strong written and executive communication skills, including roadmap updates, status summaries, and clear escalations.
  • Self-directed and able to get oriented quickly.

Nice To Haves

  • RevOps or go-to-market systems background, including CRM, CPQ, marketing automation, data, and reporting.
  • Familiarity with HubSpot, NetSuite, or comparable systems.
  • Experience managing vendors, agencies, or contract administrators.
  • Prior interim, fractional, or consulting experience.
  • Experience in a high-growth company where processes are still being built.

Responsibilities

  • Run a clear intake and prioritization process so the Commercial Systems roadmap reflects the highest-ROI work, including declining or deferring requests from senior stakeholders when appropriate.
  • Translate ambiguous business requests into clear, documented requirements that administrators, engineers, and vendors can act on.
  • Deliver multiple concurrent initiatives on time, from planning and dependency management through UAT, launch, and status reporting.
  • Align Commercial and cross-functional stakeholders by resolving competing priorities and removing roadblocks.
  • Provide consistent roadmap updates and status summaries, and escalate issues in a timely manner.
  • Inventory active initiatives and stakeholders during the first weeks to maintain continuity of in-flight work.
  • Improve documentation and handoff readiness for processes and decisions passing to returning team members or a permanent hire.

Benefits

  • Competitive salary.
  • Health, dental, and vision insurance, and mental health resources.
  • An Ōura Ring during the employee's tenure.
  • 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off, prorated.
  • Paid sick leave.
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