Senior Program Lead, Digital Fraud & Abuse

GEICO•Bethesda, MD

About The Position

GEICO is establishing a dedicated Digital Fraud & Abuse capability to proactively and coordinately own the customer abuse lifecycle end to end. This role is for a Senior Program Lead who will lead the efforts for this team. The individual will partner with engineers, product, and business stakeholders across the digital fraud domain to build scalable and resilient solutions leveraging industry-standard technology and design patterns. This role will play a key part in standardizing capabilities to enable intelligent decision-making and swift response to emerging threats.

Requirements

8+ years in project management and solutions engineering within digital fraud, abuse prevention, identity risk, and related fields.
Demonstrated strong technical proficiency, including the ability to understand APIs, data workflows, customer environments, and effectively translate requirements for engineering teams.
Comprehensive knowledge of account takeover, social engineering, and authentication risk.
Proven track record of driving organizational change through influence in large, matrixed environments.
Experience working with data and technology teams to build machine learning and heuristic fraud signals and rules.
Experience partnering closely with product and engineering teams on platform evolution.
Comfortable navigating ambiguity, committed to continuous improvement, and capable of taking ownership of projects with minimal supervision.

Nice To Haves

Experience building programmatic fraud prevention capabilities
Insurance, fintech, or large-scale consumer digital platform experience
Familiarity with adaptive authentication, device intelligence, and risk engines
Relevant certifications

Responsibilities

Drive cross-functional execution and prioritization for fraud prevention projects spanning identity, authentication, abuse prevention, and customer risk management.
Act as the primary liaison for engineering initiatives addressing digital fraud and abuse.
Translate engineering requirements into clear technical products for multiple engineering teams.
Collaborate closely with engineering and product teams to define project scope, mitigate obstacles, and ensure successful implementation progress.
Facilitate technical kickoff meetings by presenting the implementation plan and achieving consensus on scope, timeline, and integration specifications.