Senior Program Director

Holyoke YMCA•Holyoke, MA

2d•$55,000 - $70,000•Onsite

About The Position

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Senior Program Director oversees the development and operations of Preschool Early Education and Care, School Age Child Care, Summer Full Day Camp, Teen Program, and other related youth services programs. The Senior Program director designs best practices, processes, and procedures for strong programs focused on positive youth development.

Requirements

Bachelor’s degree in human services, social services, recreation, business, or a related field experience in lieu of college degree.
YMCA Multi-Team Leader certification, or required to show progress towards certification within 1 year
Five or more years of program management experience, preferably in a YMCA or other nonprofit agency
Demonstrated experience in strategic planning, budget management, program management, staff supervision, volunteer management, marketing and public relations
Strong understanding of best practices in early education, school age child care, youth development, and facilities operations
Knowledge and previous experience with building and maintain effective relationships with with diverse stakeholders
Ability to work out of school time and evening hours as needed
Ability to establish and maintain collaborations with community organizations
Excellent communications, interpersonal, problem-solving, and decision making skills
Commitment to the mission, values, and goals of the YMCA
Ability to work effectively in a collaborative and team-oriented environment
CPR/First Aid Certification within 3 months
Ability to respond to safety and emergency situations.

Nice To Haves

Bilingual Spanish/English preferred

Responsibilities

Provide visionary leadership and strategic direction for Youth Services Department, inclusive of Early Childhood Education, School Age Child Care & Out of School Time Programs, Summer Camp, Teen Drop-In Program, ensuring alignment with YMCA overall strategic plan; support strategic plan objectives in the areas of Youth Sports
Develops and manages annual budgets for each area of Youth Services Department to meet or exceed fiscal goals; implements fiscal controls to ensure programs are sustainable; responsible for oversight of all Youth Services billing and collection workflow, working closely with Youth Services Team & Finance Department.
Collaborate with CEO and other senior leaders to further strategic plan, policy development, resource allocation, and support interdepartmental needs to foster a positive working culture at our Y.
Develops, implements, and manages operating plans to promote program and/or membership growth for the YMCA. Measures progress against strategic goals and ensures continuous program quality improvement.
Responsible to develop and implement Youth Services family engagement experiences; responsible for all communications with parents, guardians, and third party organizations relating to Youth Services programs
Oversight of recruitment, hiring, training, supervision, performance evaluation and continuing education requirements of all youth Services staff and volunteers in assigned areas.
Ensures compliance with state and local regulations and licensing requirements, including but not limited to: municipal regulations, state of MA regulations, EEC, DOL, DCF, etc.
Ensure compliance with all Employee Handbook and YUSA safety standards are maintain amongst Youth Services Department
Leads and assists with all Youth Services grants and contracts by working collaboratively to develop narratives for applications, fiscal compliance requirements and maintains detailed records for program outcome reporting. Examples of grants and contracts include, but not limited to the following: MA Alliance of YMCA, EEC Income Eligible Contract, Seven Hills, C3, CPPI, DCF, CACFP, Holyoke Public Schools, and corporate and foundational grants
Develops and maintains working relationships with state childcare licensing agency, local school administration, local social service organizations and community-based partners; serve as a key collaborator and community leader in the areas of youth services
Attend organizational wide signature events; support the culture of philanthropy through development and support of annual and special event fundraising
Creates a culture of recognition, rewards, and accountability based on performance goals