Senior Program Development Specialist (Workforce Training)

Dallas College•Dallas, TX

9d•Onsite

About The Position

Dallas College is seeking a collaborative, results-driven Senior Program Development Specialist to design, implement, administer, and continuously improve educational and workforce training programs. The position is responsible for credit or non-credit programs in an assigned area, delivered at a specific campus or location, and for ensuring that program goals, timelines, performance measures, and contractual goals are met. Programs support students, community members, businesses, and other stakeholders and respond to evolving workforce and industry needs. The specialist develops student-focused initiatives and customized learning opportunities, conducts needs assessments, monitors and evaluates outcomes, and uses data and stakeholder feedback to improve services. The role involves coordinating with campus departments, community organizations, businesses, and external agencies; supporting and advising participating students; managing outreach, recruitment, communications, training materials, and program events; and preparing budgets, reports, and program documentation. The position may supervise staff, manage an allocated budget, and requires regular, predictable attendance and completion of required Dallas College professional development training. The position is based on-site. After six months, some positions may be eligible to apply for a hybrid arrangement, subject to job responsibilities, operational needs, supervisor approval, and Dallas College policy. The role requires in-person interaction and coordination in a standard office environment, and a valid driver’s license is required for off-site travel. Reasonable accommodations may be made for individuals with physical challenges. Applicants will be subject to a criminal background check, and some positions may require fingerprinting. Official transcripts will be required.

Requirements

Associate degree plus five years of progressively responsible experience in workforce training or grant programs and program development and implementation.
Valid driver’s license for off-site travel.
Experience developing, coordinating, implementing, and evaluating educational, workforce, training, or community-based programs.
Ability to establish program goals, objectives, priorities, standards, and performance measures and direct program evaluation and quality control.
Knowledge and experience analyzing, coordinating, and evaluating program operations and procedures, including relevant codes, regulations, technical processes, district policies, and requirements.
Ability to design customized programs and learning solutions for students, businesses, community members, and partners.
Experience building and maintaining productive relationships with internal and external departments, agencies, partners, and stakeholders.
Strong analytical, problem-solving, decision-making, organizational, planning, time-management, and budget-management skills.
Ability to manage multiple projects and deadlines, adapt to frequent changes and competing demands, and work independently as well as collaboratively.
Experience facilitating professional development, training, workshops, or technical assistance.
Experience preparing reports, analyzing program performance and learning activities, and communicating results to diverse audiences.
Excellent written, verbal, interpersonal, and customer-service skills; ability to communicate effectively with stakeholders at all levels.
Creativity, self-direction, and commitment to providing quality service to students and the public.
Official transcripts are required.
Regular and predictable attendance is required.
Must pass a criminal background check; some positions may be subject to a fingerprint check.

Nice To Haves

Bilingual or multilingual ability.

Responsibilities

Lead planning, implementation, oversight, and delivery of assigned training and educational programs within defined timelines and performance or contractual goals.
Develop and manage academic and student-focused programs that promote student development, engagement, enrichment, mentoring, retention, and use of college services and resources.
Establish program goals, objectives, standards, priorities, schedules, and performance measures; direct evaluation and quality-control activities.
Develop and implement strategies, processes, and activities based on needs assessments, and refine systems supporting compliance with program policies and regulations.
Monitor program performance and evaluate outcomes using data, surveys, and stakeholder feedback; conduct follow-up surveys and implement improvements.
Coordinate program delivery with campus departments, community organizations, businesses, external agencies, and other stakeholders.
Provide guidance, resources, information, and ongoing support to participating and prospective students; respond to questions and help maintain program quality.
Manage program communications, outreach, recruitment, constituent and corporate partner programming, and related events and initiatives.
Develop and maintain training materials, instructional resources, program documentation, and learning products; identify needed equipment, materials, and supplies.
Prepare program budgets, manage expenditures within allocated budgets, and ensure responsible stewardship of resources.
Document program activities and prepare reports for internal leadership, Dallas College departments, funding agencies, companies, and external partners.
Identify opportunities to improve services, streamline processes, and achieve positive, measurable program outcomes; recommend changes to policies and procedures.
May supervise staff, including two or more full-time employees, and support team development and program operations.
Complete required Dallas College professional development training hours per academic year and perform related duties as assigned.