Senior Program Coordinator

Mass General Brigham•Boston, MA

5d•Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Center for Academic Development and Enrichment (CADE) serves as a central resource hub promoting excellence, engagement, professional growth, mentorship, and work-life integration. CADE is composed of three main pillars: the Office for Research Careers, the Office for Clinical Careers, and the Office for Academic Engagement and Enrichment. Each pillar encompasses several specialized divisions dedicated to faculty, trainees, and students. All initiatives are data-driven and designed to create measurable and sustainable improvements in access, opportunity, fairness, engagement, and career development. Reporting to the Administrative Director for the Research Oversight Committee and CADE’s Office for Research Careers, and in consultation with the Faculty Directors of ORC and the Graduate Student and Postdoc Division, the senior program coordinator is responsible for high-level project management and analytical support for the ORC and the other CADE offices as needed. This position will help the ORC meet its goals of supporting the career development of research faculty and trainees in their research careers. This role is pivotal in designing and managing programs, ensuring continuous improvement through data evaluation, and fostering partnerships within the Mass General Brigham community and across affiliated institutions.

Requirements

Bachelor's Degree Related Field of Study required
Program support or program management experience 1-2 years required
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
Basic financial/accounting skills.
Strong oral and written communication skills.

Nice To Haves

Can this role accept experience in lieu of a degree? Yes

Responsibilities

Monitor multiple large-scale program activities, ensuring operational efficiency and alignment with organizational goals.
Facilitate communication across departments.
Monitor program timelines.
Support project implementation to enhance program effectiveness.
Track and ensure the schedule, budget, and details of various project and program tasks are well organized.
Analyze data, prepare reports, and provide regular updates to program leadership.
Identify and escalate issues and risks and recommend solutions.
Lead and provide guidance and support to other administrative team members.
Lead the coordination and monitoring of multiple program activities, timelines, and budgets.
Organize meetings and events, prepare agendas, and attend and participate in stakeholder meetings.
Assess and escalate program risks and issues and provide solutions.
Conduct research, maintain and analyze data in systems, and develop reports to support programs.
Assign and monitor resources effectively to boost program efficiency and maximize deliverables.
Act as the ORC point of contact for day-to-day administrative matters.
Act as the point of contact for the postdoctoral associations across MGB.
Manage timelines and logistics for multiple career development programs and events.
Assist with program planning and logistics for programs such as the Postdoc Retreat and all MGB Postdoc Association events and initiatives.
Collaborate with faculty and staff to support and evaluate research training initiatives and analyze program effectiveness to inform strategic planning.
Take lead role in developing digital content and maintain websites for research trainings and programs.
Work with CADE administrative leadership to develop appropriate marketing and communications to reach the MGB research community.
Maintain program records and documentation.
Develop surveys for the office’s constituents, in collaboration with the CADE Data Analytics Core.
Organize meetings and distribute information to keep the team on track.
Coordinate cross-institutional partnerships to expand training opportunities.
Perform other duties as assigned.
Comply with all policies and standards.