Senior Program Coordinator | School of Medicine - Pediatrics, Hematology

Emory•Atlanta, GA

5d•Onsite

About The Position

The Senior Program Coordinator designs, implements, and coordinates operational aspects of a program, develops strategic plans and evaluation methods, conducts program research, and ensures accurate operational, statistical, and financial reporting in compliance with applicable regulations and institutional policies. The role may include developing training programs, representing the program at meetings and conferences, monitoring budgets or grants, forecasting finances, pursuing funding, maintaining records, serving on University committees, and supervising staff, interns, or volunteers. For the Hematology Treatment Center (HTC), the position coordinates daily operations and multidisciplinary communication; supports comprehensive clinic visits and patient flow; tracks clinical, utilization, and grant or federal-program data; and assists with reports and documentation related to performance, quality improvement, and compliance. It facilitates communication among the HTC team, hospital departments, community partners, and external organizations, and supports care coordination, follow-up, policy maintenance, quality improvement, program development, meetings, case conferences, and collaborative care planning. The position must be performed in person at an Emory University location; remote work is not an option. Emory may change this status with notice.

Requirements

A bachelor's degree in a field related to the specified program areas and five years of related program management experience, or an equivalent combination of experience, education, and training.
Bachelor’s degree in healthcare administration, public health, nursing, social work, or a related field.
Strong organizational, communication, and project management skills.
Proficiency with electronic health records and standard office software systems.

Nice To Haves

Master’s degree preferred.
Knowledge of bleeding disorders, hematology programs, or comprehensive care models preferred.
Experience with data tracking, reporting, and quality improvement initiatives in a healthcare setting preferred.
Ability to collaborate effectively with multidisciplinary teams and external stakeholders.

Responsibilities

Design, implement, and coordinate operational facets of the program.
Develop strategic plans and objectives and methods to evaluate program outcomes.
Conduct program research and ensure accurate operational, statistical, and financial reports that comply with applicable regulations and institutional policies.
Design training programs and materials, conduct training sessions, and represent the program at conferences, meetings, or seminars.
May plan, administer, or monitor program budgets or grants and conduct financial forecasting.
May develop fundraising programs, identify funding sources, and write and submit grant proposals.
Serve as a liaison to groups and organizations participating in or seeking information about the program; may write and present speeches.
Maintain complete and accurate program records.
May serve on or chair University committees and may supervise program staff, interns, or volunteers.
Coordinate daily HTC operations and communication among multidisciplinary team members.
Support comprehensive clinic visits by scheduling multidisciplinary services and facilitating patient flow.
Track and maintain program data, including clinical metrics, utilization data, and grant or federal-program reporting requirements.
Assist with reports, presentations, and documentation related to program performance, quality improvement, and compliance.
Facilitate communication among the HTC team, hospital departments, community partners, and external organizations.
Support care coordination, including follow-up scheduling and communication between providers and patients.
Maintain program policies, procedures, and documentation in alignment with institutional and regulatory standards.
Participate in quality improvement initiatives and program development to enhance HTC services.
Provide administrative support for multidisciplinary meetings, case conferences, and collaborative care planning.
Perform related responsibilities as required.