Senior Program Coordinator - PH-NEST

Public Health Management Corporation•Philadelphia, PA

10h•Onsite

About The Position

The Senior Program Coordinator will coordinate the implementation and daily operations of the FOCUS Breast Cancer Screening and Linkage to Care Pilot Program, also known as PH-NEST: PHMC Health Navigating, Educating, and Supporting Together. The position supports integration of breast cancer risk assessment, screening, diagnostic follow-up, and linkage-to-pre-treatment care services across five PHMC Health Center sites. The coordinator works with PHMC Health Promotion Services, Community Patient Navigators, primary care teams, referral coordinators, health information technology staff, evaluation partners, and external imaging and diagnostic providers to support timely, culturally responsive, and barrier-sensitive patient services. The role establishes standardized workflows, monitors program performance, coordinates cross-functional meetings, supports staff training, identifies operational barriers, and promotes closed-loop communication among patients, providers, navigators, and external referral partners. It helps ensure that eligible patients are identified, referred, supported, and tracked through screening and necessary diagnostic follow-up. The position does not provide medical advice, interpret clinical results, or coordinate services beyond linkage to pre-treatment care. The position is full-time, based at 1500 Market Street in Philadelphia, Pennsylvania, with some travel throughout Philadelphia required. The employee must be willing to work a flexible schedule, including some evening and weekend hours as requested.

Requirements

Bachelor’s degree in social work, public health, human services, psychology, or a related field.
At least 2 years of experience coordinating programs, projects, outreach initiatives, or health-related services involving multiple staff members, sites, or community partners.
At least 5 years of experience in public health, community health, healthcare, social services, patient navigation, health education, or program coordination.
At least 1 year of experience facilitating group workshops or training sessions for adults.
Ability to work independently and as part of a team.
Flexibility, organizational skills, and ability to meet deadlines.
Comfort working with adults in low-income communities and individuals facing multiple barriers to healthcare.
Excellent written and oral communication skills.
Strong organizational skills, including the ability to prioritize multiple assignments.
Proficiency with email, Microsoft Office applications, and web-based data systems.
Patient-centered communication skills.
Health equity and cultural responsiveness.
Knowledge of public health theories, principles, and practices.
Willingness to work a flexible schedule, including some evening and weekend hours as requested.
Some travel throughout Philadelphia is required.

Responsibilities

Coordinate day-to-day implementation of the FOCUS Breast Cancer Screening and Linkage to Care Pilot Program across five PHMC Health Center sites.
Support the development, implementation, and refinement of standardized workflows for breast cancer risk assessment, screening referral, diagnostic follow-up, and linkage to pre-treatment care.
Coordinate activities among PHMC Health, Health Promotion Services, Community Health Worker Navigators, and primary care teams.
Develop and maintain project work plans, implementation timelines, activity trackers, meeting schedules, and follow-up systems.
Monitor progress toward program milestones, deliverables, screening targets, and navigation goals.
Identify workflow gaps, delays, and barriers, and coordinate timely solutions with internal and external partners.
Support integration of breast health navigation services into routine clinical operations and care-team processes.
Coordinate with Community Health Workers to ensure patients receive timely, culturally relevant, and health-literate information about breast cancer screening and follow-up care.
Help establish processes for confirming referrals, appointment scheduling and attendance, receipt of results, and completion of recommended follow-up.
Support closed-loop referral processes by ensuring screening and diagnostic results are communicated to the appropriate PHMC Health care team.
Assist with identifying and addressing barriers such as transportation, insurance status, cost, language, health literacy, technology access, scheduling challenges, and competing social needs.
Coordinate with PHMC Health and PHMC Health Promotion Services to connect uninsured and underinsured patients with eligible screening and diagnostic resources, including available BCCEDP network services.
Prepare routine reports, dashboards, summaries, and updates for program leadership and project partners.
Track program goals and targets, including risk assessments, screening referrals, completed mammograms, additional imaging and diagnostic exam completion, follow-up for abnormal results, navigation encounters, linkage to specialty or pre-treatment care, patient outreach, and appointment reminders.