Nest and Nourish Program Coordinator
About The Position
The Program Coordinator supports the day-to-day implementation of Nest and Nourish, a HRSA-funded prescription produce program for pregnant and postpartum individuals. The coordinator is a primary point of contact for participants and coordinates enrollment, navigation, referrals, follow-up, data collection, and retention activities. The role works closely with clinical partners, community-based organizations, program staff, and leadership to support effective program implementation. Nest & Nourish is a program of the NYC Department of Health and Mental Hygiene’s Bureau of Brooklyn Neighborhood Health. It aims to improve maternal health by increasing food access and security among pregnant and postpartum participants through produce benefits, nutrition education, case management, and connections to community resources. The position is based in an office environment and follows a hybrid schedule, with up to two remote days per week.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community work or community-centered activities; or equivalent education and/or experience. All candidates must have at least one year of experience as described in the degree-and-experience option.
- Strong attention to detail and consistent follow-through.
- Excellent organizational skills and attention to detail.
- Excellent oral and written communication skills.
- Ability to effectively establish and maintain working relationships with culturally diverse community groups.
- Ability to stand for extended periods of time.
- Successful completion of a background check is a condition of employment.
- Must live in the New York City Tri-state area (NY, NJ, or CT) to be considered.
Nice To Haves
- Bilingual written and spoken Spanish-language proficiency.
Responsibilities
- Coordinate participant recruitment, eligibility screening, enrollment, and orientation to services.
- Serve as a primary point of contact for participants during program engagement.
- Conduct regular participant check-ins and assess food access, social needs, and barriers to participation.
- Coordinate distribution and tracking of monthly benefits.
- Monitor participant engagement, voucher redemption, nutrition education participation, and retention.
- Provide referrals and navigation assistance to other bureau programs and community resource activities.
- Coordinate required nutrition education classes, cooking demonstrations, and other program activities.
- Conduct reminder and re-engagement outreach for participants who miss appointments or program activities.
- Maintain accurate and timely participant records in accordance with program and privacy requirements.
- Collect survey and other program evaluation data and support monitoring of data quality.
- Support program outreach, community engagement, and recruitment events.
- Prepare routine program updates and identify participants’ needs, barriers, and opportunities for improvement.
- Support grant deliverables, reporting, and program implementation activities.
Benefits
- Generous paid time off policy.
- Medical, dental, and life insurance with low or no employee contribution.
- Retirement savings plan with generous employer contribution.
- Flexible spending medical and commuter benefits plan.
- Public Service Loan Forgiveness (PSLF) eligible employer.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
