Senior Program Analyst

MetaPhase Consulting • Arlington, VA

2d • Hybrid

About The Position

MetaPhase is seeking a Senior Program Analyst to support the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Infrastructure Security Division School Safety Task Force (SSTF). The SSTF supports K–12 schools across the United States through SchoolSafety.gov, providing products, training, guidance, and tools. The work will help mature the Federal School Safety Clearinghouse by standardizing evaluation methodology and establishing a repeatable data analytics approach, supported by training and surveys.

The role focuses on education, product development, training outreach, and communications. The analyst will develop and manage educational and outreach products, coordinate SSTF meetings and engagements, ensure products comply with CISA, Section 508, and Plain Language guidelines, and create communications materials using a range of media and design tools. The position is based in Arlington, Virginia, and is currently remote with a possibility of hybrid work. The schedule is hybrid subject to customer direction and secure-environment access requirements, with 10% travel.

Requirements

• At least 10 years of relevant experience in education, product development, training outreach, and communications.
• At least 10 years of outreach, communications, and writing experience within management and/or government consulting.
• Strong English-language writing, communication, and interpersonal skills.
• Ability to manage, prioritize, and track multiple complex tasks.
• Expertise in outreach, communications, and education best practices.
• Expertise in product and training development.
• Expertise with guidelines such as the CISA Style Guide, Section 508, and the Plain Writing Act.
• Ability to obtain a DHS Public Trust clearance.
• U.S. citizenship required.
• Master’s degree in education, public affairs, public safety, marketing and communications, journalism, business, or a related field.

Nice To Haves

• DHS and/or CISA experience.
• K–12 education experience.
• School safety experience.

Responsibilities

• Develop, enhance, manage, and create content for educational and outreach products.
• Manage logistics for SSTF meetings, engagements, and taskings.
• Edit products and manage records in accordance with CISA, Section 508, and Plain Language guidelines.
• Develop media and graphics using tools such as InDesign, Illustrator, and Microsoft Office.
• Develop video, audio, infographics, communications plans, talking points, and briefings.
• Assess stakeholder needs and lead process-improvement efforts.

Benefits

• Generous paid time off.
• Federal holidays.
• Parental leave.
• Comprehensive health coverage, including medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• FSA/HSA options.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior