Senior Production Support Consultant

Royal Bank of Canada • Toronto, ON

16h • Onsite

About The Position

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Requirements

• Computer Operations
• Customer Service
• Enterprise Application Delivery
• Group Problem Solving
• Information Technology (IT) Infrastructure
• Interpersonal Relationships
• Standard Operating Procedure (SOP)
• System and Console Operations
• System Applications
• Systems Software

Responsibilities

• Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
• Ensuring the documentation and tracking of all shift turnover issues.
• Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.
• Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: No Education Listed