Senior Production Site Reliability Engineer (PH)

The Walt Disney Company • Glendale, CA

4d • $144,100 - $193,200 • Onsite

About The Position

The Walt Disney Company's Disney Kids & Family (DKF) group is seeking an intellectually curious, business-savvy, analytical Senior Production Systems Reliability Engineer to join their Technology team. This role will focus on developing and supporting cloud solutions for DKF productions and development. The position is a Project Hire role, with no guarantee of full-time placement. The engineer will be responsible for automating production application processes to support DKF's digital production products, including architecting, deploying, and maintaining infrastructure for Unreal Engine and Perforce P4, building CI/CD pipelines, supporting rendering and pipeline automation, and delivering cloud-native infrastructure solutions.

Requirements

• A minimum of 5 years of experience supporting high-end graphics workflows.
• A minimum of 5 years of experience supporting (advanced troubleshooting and configuration experience) Linux / UNIX, Mac OS, and Microsoft Windows-based systems in a network environment.
• A minimum of 5 years of experience working with network administration utilities.
• Experience with Unreal Engine in an animation, live-action, and/or virtual production environment.
• Experience with Perforce P4 at an administrative level (server topology, replication, and Code Review).
• Understanding of real-time / production-animation workflows and how Unreal integrates with DCC and render pipelines (Maya, Nuke, AWS Deadline).
• Strong Linux/Unix/Windows administration background.
• Previous work experience in a similar discipline (Cloud Engineer, Automation Engineer, Full Stack Engineer).
• Strong experience with scripting and programming languages for Web App Development (Python, PowerShell, React, Reach, Rust, bash, etc.)
• Ability to use a wide variety of open-source technologies.
• Cloud management platforms and services (experience with AWS, Azure, and Google GCP). This includes cloud migration strategies.
• Experience with CI/CD tools (GitLab, Jenkins, etc.) and containerization/orchestration tools (Docker/Kubernetes).
• Experience with Virtualization (VMware, Hyper-V, Docker) automation.
• Experience with configuration management tools such as Ansible, Terraform, or an equivalent product.
• Experience with infrastructure as code workflows in Terraform, CloudFormation, Ansible, etc.
• Experience with MySQL and SQL databases.
• Experience with Load Balancers (NginX, F5, AWS types).
• Ability to work in a fast-paced, production-critical environment.
• Knowledge of Active Directory and Identity Management services and their application integration (IDP, SAML, LDAP).
• Knowledge of pipeline automation and rendering with AWS Deadline.
• Able to communicate technical information effectively, both written and verbally.
• Must have a strong customer service orientation and have the ability to work with a diverse user community.

Nice To Haves

• Experience with creative applications: ToonBoom, Maya, and Nuke are a plus.

Responsibilities

• Architect, deploy, and maintain Unreal Engine and Perforce P4 infrastructure on-prem and in the cloud, including build, caching (DDC), and version-control services.
• Administer and scale Perforce P4 including depot design, replica/edge/proxy topology, and Helix Code Review, to support distributed animation and virtual-production teams.
• Build and operate CI/CD pipelines for Unreal Engine projects.
• Support rendering and pipeline automation for Unreal-based production animation, including integration with existing render orchestration workflows (e.g., AWS Deadline).
• Deliver cloud native (AWS, Azure, GCP) and in-house infrastructure solutions for a wide range of applications.
• Responsible for the architecture, deployment, and support of CI/CD pipelines.
• Migrating applications and servers between local and cloud platform deployments.
• Manage, configure, and implement tools such as Terraform, Helm, GitLab, Docker, and Kubernetes.
• Develop software to automate, monitor, and maintain deployed infrastructure.
• Work closely with product developers to ensure new features have proper operational support and maintainability.
• Responsible for implementing complex solutions to provide hosting services and platforms to various development teams and working in partnership with the team to help drive the standardization and operational support of infrastructure solutions to support the firm’s infrastructure needs.
• Create, build, and deliver new technologies or platforms. This will include consultation, designing, building, and supporting development pipelines, automating infrastructure and operations, creating telemetry for monitoring, engineering high reliability, and reinforcing best practices to secure our company and guest data.
• Design and development of front-end applications as needed for automation and tools.
• Work closely with the Software Development group to manage and develop tools for managing and automating hardware and software resources.
• Generate reports and statistics for various systems using various analytical tools.
• Automate and support physical and virtual environments for web and application servers for both production and development.
• Participates in researching, testing and implementing optimized technical solutions for our production technology infrastructure and user base.
• Provides 3rd tier, extended support to the Systems Engineering, Support Engineering and Software Development groups.
• Performs technical administration functions and other miscellaneous technical special projects as assigned by department management.
• Influences the direction of product and service development.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior