Senior Production Site Reliability Engineer (PH)

The Walt Disney Company • Glendale, CA

2d • Onsite

About The Position

The Senior Production Site Reliability Engineer supports Disney Kids & Family production and development by developing, deploying, and maintaining cloud and on-premises solutions. The role focuses on production application automation and reliability, including Unreal Engine and Perforce P4 infrastructure, CI/CD pipelines, rendering and pipeline automation, and services for distributed animation and virtual-production teams. The position is a Project Hire role with no guarantee of full-time placement.

The engineer designs and supports infrastructure and hosting platforms across cloud and in-house environments, migrates applications and servers between local and cloud platforms, and automates, monitors, and maintains deployed systems. The role partners with developers, Software Development, Systems Engineering, and Support Engineering to improve operational support, standardize infrastructure, secure company and guest data, and deliver reliable tools and platforms. It also includes technical administration, reporting, extended third-tier support, research and implementation of technical solutions, and special projects.

Requirements

• At least 5 years of experience supporting high-end graphics workflows.
• At least 5 years of advanced troubleshooting and configuration experience with Linux/UNIX, Mac OS, and Microsoft Windows systems in a network environment.
• At least 5 years of experience working with network administration utilities.
• Experience with Unreal Engine in an animation, live-action, or virtual-production environment.
• Administrative-level experience with Perforce P4, including server topology, replication, and Code Review.
• Understanding of real-time and production-animation workflows and how Unreal integrates with DCC and render pipelines such as Maya, Nuke, and AWS Deadline.
• Strong Linux/Unix/Windows administration background.
• Previous work experience in a similar discipline, such as Cloud Engineer, Automation Engineer, or Full Stack Engineer.
• Strong experience with scripting and programming languages for web application development; examples listed include Python, PowerShell, React, Reach, Rust, and bash.
• Ability to use a wide variety of open-source technologies.
• Experience with cloud management platforms and services, including AWS, Azure, and Google GCP, and cloud migration strategies.
• Experience with CI/CD tools such as GitLab or Jenkins and containerization/orchestration tools such as Docker and Kubernetes.
• Experience with virtualization automation, including VMware, Hyper-V, or Docker.
• Experience with configuration management tools such as Ansible, Terraform, or equivalent products.
• Experience with infrastructure-as-code workflows using Terraform, CloudFormation, Ansible, or similar tools.
• Experience with MySQL and SQL databases.
• Experience with load balancers such as NginX, F5, or AWS types.
• Ability to work in a fast-paced, production-critical environment.
• Knowledge of Active Directory and identity management services, including application integration with IDP, SAML, and LDAP.
• Ability to communicate technical information effectively in writing and verbally.
• Strong customer-service orientation and ability to work with a diverse user community.
• Bachelor’s degree in a technical discipline or equivalent work experience.

Nice To Haves

• Experience with creative applications such as ToonBoom, Maya, and Nuke.
• Knowledge of pipeline automation and rendering with AWS Deadline.

Responsibilities

• Architect, deploy, and maintain Unreal Engine and Perforce P4 infrastructure on-premises and in the cloud, including build, caching (DDC), and version-control services.
• Administer and scale Perforce P4, including depot design, replica, edge, and proxy topology, and Helix Code Review.
• Build and operate CI/CD pipelines for Unreal Engine projects and other applications.
• Support rendering and pipeline automation for Unreal-based production animation, including integration with existing render orchestration workflows such as AWS Deadline.
• Deliver cloud-native and in-house infrastructure solutions for a wide range of applications.
• Migrate applications and servers between local and cloud platform deployments.
• Manage, configure, and implement tools such as Terraform, Helm, GitLab, Docker, and Kubernetes.
• Develop software to automate, monitor, and maintain deployed infrastructure.
• Partner with product developers to ensure new features have appropriate operational support and maintainability.
• Design, build, and support development pipelines; automate infrastructure and operations; create monitoring telemetry; engineer for reliability; and reinforce security best practices.
• Design and develop front-end applications as needed for automation and tools.
• Work with Software Development to manage and develop tools for automating hardware and software resources.
• Generate reports and statistics for systems using analytical tools.
• Automate and support physical and virtual environments for production and development web and application servers.
• Research, test, and implement optimized technical solutions for production technology infrastructure and users.
• Provide third-tier extended support to Systems Engineering, Support Engineering, and Software Development groups.
• Perform technical administration functions and other technical special projects assigned by department management.
• Influence the direction of product and service development.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package.
• Medical, financial, and/or other benefits may be provided depending on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior