Sr Quality Manager

Keurig Dr Pepper•Victorville, CA
•$130,700 - $180,000

About The Position

The Senior Production Quality Assurance Manager provides leadership and oversight to the site quality team in collaboration with production leadership, ensuring food safety, GMP and Good Laboratory Practices, and product conformance to specifications. The position leads the development, auditing, and expansion of Quality and Sanitation programs and practices and supports the company’s Quality Management Standards. This is a full-time role working primarily first shift. The manager must be flexible to work overtime, weekends, and holidays as needed and communicate with a 24/7 team. The position leads the Quality department and manages quality, batching, and sanitation functions under KDP management standards and business processes. It oversees compliance with plant, division, corporate, and regulatory requirements, supports internal and external audits, manages supplier nonconformance processes, and develops and maintains quality and food safety management systems. The role also provides guidance and training to QA laboratories and production areas, tracks Quality and Sanitation KPIs, drives raw material and packaging yield improvement, and presents food safety management information for senior management review. It represents the Quality and Food Safety agenda in site capital projects and serves as a liaison for external communications related to management systems. Strong leadership, planning, organizational, analytical, and time-management skills are important, alongside technical understanding of manufacturing processes and food/beverage compliance requirements.

Requirements

  • At least 4 years of quality control experience in a manufacturing environment, including both plant and laboratory settings.
  • At least 5 years of demonstrated management or supervisory experience.
  • Ability to work flexible shifts and weekends as business needs dictate.
  • FSSC audit experience or equivalent.
  • Knowledge of Statistical Process Control (SPC) tools and SAP or a fully integrated manufacturing system.
  • Ability to apply moderately complex mathematical concepts, manage department financial data, define problems, collect data, establish facts, draw valid conclusions, and interpret technical material.
  • Strong planning, organizational, time-management, leadership, and analytical skills.

Nice To Haves

  • Bachelor’s degree in Microbiology, Food Science, Quality, or Management is highly preferred.

Responsibilities

  • Lead and manage Quality department employees and maintain an effective audit function.
  • Direct and manage quality, batching, and sanitation functions according to KDP management standards and business processes.
  • Ensure compliance with plant, division, corporate, and regulatory requirements for material inspection, in-process quality control, finished product evaluation, GMPs, housekeeping, food safety, and quality.
  • Improve Quality Assurance policies and procedures and ensure compliance with division, corporate, and regulatory standards.
  • Support internal and external audits, including FDA, AIB, FSSC, and ISO 22001 audits.
  • Track Quality and Sanitation Key Performance Indicators.
  • Serve as the primary site contact for raw material and packaging suppliers and manage vendor nonconformance, corrective action, and contract compliance.
  • Maintain appropriate inventory levels for lab-operation materials and ensure proper stock rotation.
  • Support and guide QA laboratories and production areas, including training in food safety topics such as GMP, HACCP, allergens, and BPO Quality Training.
  • Establish, implement, maintain, and update the Quality and Food Safety Management System and develop the Food Safety Fundamentals and Food Safety Plan.
  • Drive raw material and packaging material yield improvement activities for the plant.
  • Present FSQMS information for senior management review to determine improvement actions.
  • Ensure Food Safety team members are qualified and trained to meet company requirements.
  • Promote awareness of customer requirements throughout the company.
  • Handle external communication and liaison regarding management systems.
  • Represent the Quality and Food Safety agenda in the site capital project agenda.
  • Maintain technical competence in manufacturing processes and compliance requirements for a food/beverage manufacturer.
  • Support high team performance by fostering trust and wellbeing, setting shared goals and accountability, embracing diverse perspectives, and establishing a safe environment with clear expectations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability coverage
  • Paid time off, including paid parental leave, vacation, and sick time
  • 401(k) with company match
  • Tuition reimbursement
  • Mileage reimbursement
  • Annual performance-based bonus, subject to eligibility
  • Relocation assistance
  • Benefits eligibility beginning on Day 1
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