Senior Production Manager, Brampton Office
About The Position
The Sr Production Manager is responsible for managing project scope for a multi-venue, large-scale, or high impact event(s) with mentorship and possible support from other Production Managers and Associate Production Managers. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimizing delays. The Sr Production Manager is responsible for the end-to-end execution of projects from event design and development through closing. The Sr Production Manager will ensure successful and profitable execution of events by following Technical and Production Standards, supporting the implementation of processes and SOPs that drive consistency in event production, and optimizing deployment of production resources. This position will partner with Production Management, Sales, and Operations teams in determining event technical requirements and communicating event execution plan with all parties. The Senior Production Manager will report to the Associate Director, Production Management or Dir. Production Management if applicable.
Requirements
- BA/BS Degree or equivalent experience.
- 7+ years in the corporate event or broadcast industry
- 3+ years in a Project Management role
- Strong written and oral communication skills
- Strong technical background
- Strong client relationship skills
- Experience with budgets and cost control
- Operational logistics experience
- Works well under pressure
- Ability to manage multiple complex job functions within a fast-paced environment
- MS Office experience required
- Technical diagram knowledge / experience required
Nice To Haves
- 3+ years Supervisory experience preferred
- Ability to travel up to 50% may be required
Responsibilities
- Prepare and communicate technical production & labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors, and venue partners.
- Determine and secure the resources required to successfully complete each project.
- Maintain focus on client needs by attending client meetings, creating, and maintaining organized show documentation and responding to client concerns and questions.
- Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project.
- Assist sales and operations teams to help determine equipment needs and technical solutions for the project.
- Assist with the creation of technical diagrams when required.
- Review all sales documents to confirm that the equipment and technical positions will meet the client’s needs.
- Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
- Provide leadership for Production Managers and Associate Production Managers on multi-PM supported events.
- Act as a technical resource about industry trends and all Encore products, services, and departments.
- Act as the project leader and onsite contact for the client throughout the event.
- Manage all phases of event technical execution from load-in through run of show to load-out.
- Assume ownership of inventory management throughout the event.
- Communicate the project plan and client expectations to event team.
- Manage onsite changes including schedule, equipment, or workforce modifications.
- Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.
- Ensure compliance with established Technical Standards and Production Standards.
- Follow up with clients on-site to ensure that their needs are met, and the equipment setup is working properly.
- Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend.
- Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes.
- Assist with the completion of post-event client invoice. Work with operations management to ensure the prompt payment of all external vendors.
- Ensure compliance with Encore Policies and Procedures to minimize the company’s exposure to liability claims and property damage, theft, and misappropriation.
- Complete the Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider.
- Participate in the development of Production Management SOP’s.
- Conduct review and analysis of proposed events as required.
- Assist in the training and development of Production Managers, Associate Production Managers and Production Coordinators.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
