Senior Product Specialist - Card
About The Position
As a Senior Product Specialist, you will support Western Alliance Bank’s Product Management Team in creating best-in-class commercial card products. You will participate in the growth, development and expansion of our commercial card product set by bringing your product management, product development and commercial card technical expertise to the team. In this role, you will work collaboratively across Treasury Management Sales, Product Management, Card Implementation/ Operations, Marketing, Line of Business leaders, industry partners and vendors to support delivery of enhancements to our commercial card product offering and revenue growth for Western Alliance Bank.
Requirements
- Bachelor’s degree in related business field (Finance, Economics, Sales/Marketing) preferred.
- 5 or more years of commercial card product related experience within a financial institution required.
- Proven experience in improving the quality of the client experience for commercial cards and related products.
- Experience with commercial card product technology, processing platforms, and/or file delivery solutions strongly preferred.
- Treasury Management, and/or Product Management/Development background strongly preferred, with the ability to concurrently manage, prioritize, and execute against multiple priorities.
- Excellent verbal, written, and interpersonal communication skills.
- Detail-oriented, with ability to influence, collaborate, and communicate across all levels and lines of business, internal resources, and vendors.
- Strong analytical and technical skills and ability to handle ambiguous and complex situations.
Responsibilities
- Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team to deliver materials in support of various commercial card solutions
- Provide training, pricing, and product benefits to internal partners in support of rollout of new and enhanced commercial card products
- Create and manage card product process flows
- Develop and maintain detailed technical product knowledge to support internal partner needs and the product enhancement roadmap
- Research market opportunities for new product enhancements
- Evaluate new potential vendor solutions in support of revenue and profitability growth
- Identify process improvements and automation opportunities for the commercial card product offering.
- Partner closely with multiple third-party vendors
Benefits
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
- opportunity to bolster business knowledge
- learning the ins and outs of how successful companies operate and manage their finances
- invaluable hands-on experience to help grow your career
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
