Senior Product Specialist - Card

Western Alliance Bank • Chandler, AZ

22h

About The Position

As a Senior Product Specialist, you will support Western Alliance Bank’s Product Management Team in creating best-in-class commercial card products. You will participate in the growth, development and expansion of our commercial card product set by bringing your product management, product development and commercial card technical expertise to the team. In this role, you will work collaboratively across Treasury Management Sales, Product Management, Card Implementation/ Operations, Marketing, Line of Business leaders, industry partners and vendors to support delivery of enhancements to our commercial card product offering and revenue growth for Western Alliance Bank. Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team to deliver materials in support of various commercial card solutions Provide training, pricing, and product benefits to internal partners in support of rollout of new and enhanced commercial card products Create and manage card product process flows Develop and maintain detailed technical product knowledge to support internal partner needs and the product enhancement roadmap Research market opportunities for new product enhancements Evaluate new potential vendor solutions in support of revenue and profitability growth Identify process improvements and automation opportunities for the commercial card product offering. Partner closely with multiple third-party vendors

Requirements

• Bachelor’s degree in related business field (Finance, Economics, Sales/Marketing) preferred.
• 5 or more years of commercial card product related experience within a financial institution required.
• Proven experience in improving the quality of the client experience for commercial cards and related products.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented, with ability to influence, collaborate, and communicate across all levels and lines of business, internal resources, and vendors.
• Strong analytical and technical skills and ability to handle ambiguous and complex situations.

Nice To Haves

• Experience with commercial card product technology, processing platforms, and/or file delivery solutions strongly preferred.
• Treasury Management, and/or Product Management/Development background strongly preferred, with the ability to concurrently manage, prioritize, and execute against multiple priorities.

Responsibilities

• Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team to deliver materials in support of various commercial card solutions
• Provide training, pricing, and product benefits to internal partners in support of rollout of new and enhanced commercial card products
• Create and manage card product process flows
• Develop and maintain detailed technical product knowledge to support internal partner needs and the product enhancement roadmap
• Research market opportunities for new product enhancements
• Evaluate new potential vendor solutions in support of revenue and profitability growth
• Identify process improvements and automation opportunities for the commercial card product offering.
• Partner closely with multiple third-party vendors

Benefits

• We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
• In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level