Senior Product Quality Engineer

Rockwell Automation•Mequon, WI

16h•Hybrid

About The Position

Rockwell Automation is seeking a Senior Product Quality Engineer who will play a key role in shaping product quality from early development through sustained field performance. This role is critical in ensuring sustained performance and customer satisfaction throughout the product lifecycle. The engineer will collaborate across engineering, manufacturing, product management, and program management teams to establish and execute quality goals, resolve issues, and promote continuous improvement. You will report to the Product Quality Team Lead and have a hybrid schedule working in Mequon, WI.

Requirements

Bachelor's Degree in Relevant Field.
Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The ability to travel 15% of the time.

Nice To Haves

Typically requires a minimum of 5 years of related experience.
Bachelor of Science degree in Electrical Engineering, Mechanical Engineering or equivalent.
5+ years in quality, manufacturing or field service engineering, with demonstrated experience in both product development (NPI) and post-release support.
Experience in NPI and post-release quality support, including lesson learned implementation, field issue resolution, RCFA, and continuous improvement initiatives.
Proven effective communication across all organizational levels.
Experience driving outcomes through effective collaboration across cross‑functional teams in a matrix organization.
Strong analytical and problem-solving skills to drive performance results
Strong experience in QA tools and methodologies.
Proficiency in Microsoft applications (Primarily Excel and PowerPoint, Power BI).
Experience with Enterprise Resource Planning system, such as SAP.
Certification in LEAN, Six SIGMA tools and methodologies (Green Belt), CQE, AQE.
Ability to provide key inputs into HW, SW/FW, and product requirements with basic understanding of product and applications.

Responsibilities

Read and interpret technical product documentation with understanding of product usage within customer application and environment.
Develop and implement a quality management strategy to improve the quality of released solutions and new product designs.
Demonstrate collaborative partnerships with peers, leaders, and stakeholders across functions.
Collaborate with global locations and cross-functional teams including engineering, manufacturing, and product management.
Implement metrics and dashboards to drive ongoing visibility and continuous improvement to quality goals and objectives.
Lead process improvement efforts that drive systemic improvements in quality and customer issue resolution.
Lead Root Cause Failure Analysis (RCFA) to ensure corrective and preventive actions address systemic root causes and eliminate repeats.
Facilitate and participate in retrospectives for continuous improvement of products and processes; promotes development and tracking of action items.
Perform risk assessments and implements early preventive mitigation action plans.
Maintain accountability for high-quality performance throughout the product lifecycle by monitoring field performance, leading investigations, and driving corrective actions to improve customer satisfaction.