Senior Product/Project Manager

ButcherBox•Boston, MA

About The Position

As a Product Manager at ButcherBox, you'll own the development and delivery of features within our core digital experience. You're a customer-obsessed product professional who moves fast, thinks entrepreneurially, and leverages AI to accelerate your work. You'll manage features end-to-end—from research through launch, go-to-market and optimization—working closely with engineering, design, member insights, customer service, marketing, and RevOps to ship features that delight customers and drive business results. What's Different About This Role • Use AI extensively for product briefs, prototyping, competitive analysis, and rapid iteration •Own true end-to-end project management - not just roadmaps, but hands-on delivery •Think holistically about launches - features ship with member communication, support readiness, and adoption strategy •Move with entrepreneurial velocity - building quick prototypes, testing solutions yourself •Ship features in days or weeks, not months

Requirements

4+ years of experience as a Digital Product Manager
Experience working with Shopify
Understanding of retention & loyalty metrics in an ecommerce environment
Balances customer needs with business goals. Manages escalated stakeholder concerns. Builds strong relationships with key stakeholders.
Self-starter with excellent time management skills
Experience working in high-velocity startup or product teams
Willingness to build prototypes and test solutions hands-on
Bachelor's degree in business, marketing, engineering, or related field
Prior experience using AI tools in product workflows (ChatGPT, Claude, Midjourney, etc.)
Basic understanding of HTML/CSS or ability to review code implementations

Responsibilities

Drive product strategy for features and initiatives that align with company goals
Contribute to product roadmaps, prioritizing features based on customer impact and business value
Make fast, data-informed decisions with an entrepreneurial bias toward action
Build scrappy solutions when needed - create prototypes to test hypotheses quickly
Collaborate with engineering, design, marketing, RevOps and customer support to define requirements and ship features
Work closely with Customer Insights to conduct research and identify customer needs
Understand technical constraints and make informed trade-offs between ideal features and feasibility
Own end-to-end project management from concept through launch and post-launch optimization - feature isn't "done" when it ships, but when it is effectively communicated to customers and actively being used.
Coordinate cross-functional launch needs: marketing emails, customer support training, help center updates
Work with marketing to develop communication strategy - how will we introduce this? What's the value prop?
Track and report on project progress, ensuring timely delivery of objectives.
Monitor launch health and adoption - are customers finding and using the feature? Where are they getting stuck?
Set clear, quantitative measures for product success
Monitor product performance, user feedback, and market data to optimize features
Make data-driven decisions to enhance user satisfaction and business metrics
Conduct A/B tests and experiments to validate hypotheses
Own post-launch analysis - understand why features succeeded or failed, share learnings with the team
Communicate product plans, progress, and results to leadership and stakeholders
Maintain transparency and alignment across the organization
Partner effectively with senior team members to drive initiatives forward

Benefits

Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits
Financial: 401(k) with generous employer match
Annual bonus based on company performance
Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance
Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp
Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement
Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more

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