Senior Product Owner

FinThrive

21h

About The Position

FinThrive is advancing the healthcare economy. We are proud of our agile and committed culture, which makes FinThrive an exceptional place to work. This role involves collaborating closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations. You will engage directly with customers and internal stakeholders to understand business needs and translate them into well-defined epics and user stories. The role also includes triaging feedback, resolving issues, prioritizing the product backlog, and planning/executing product launches.

Requirements

• 2+ years of experience in product ownership with knowledge of agile/scrum principles and practices
• Healthcare revenue cycle experience
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
• Strong analytical and critical thinking skills to solve complex business problems.
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships.
• Ability to quickly learn complex systems and understand product architecture and development frameworks.

Nice To Haves

• Bachelor's degree in a related field
• Certified Scrum Product Owner (CSPO) or similar agile certification.
• Experience working directly with healthcare providers, payers, or RCM vendors.
• Experience in Agile Scrum and/or SAFe development methodologies
• Healthcare revenue cycle management knowledge specifically related to claims management
• Knowledge of healthcare EDI transactions including 837, 835, 276/277, 270/271, and 275 EDI transactions

Responsibilities

• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
• Translate customer needs and business objectives into well-defined epics and user stories, including clear requirements, acceptance criteria, and business value.
• Triage feedback and work to resolve any issues arising from newly released products and features.
• Prioritize the product backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
• Apply critical thinking to assess trade-offs between development effort, customer value, and technical feasibility.
• Maintain and prioritize the user story backlog and work with development, architecture/IT, and stakeholder teams to refine user stories to meet the Definition of Ready.
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved.
• Work with product teams to plan and execute the launch of new products and significant features, taking into consideration any interdependencies.
• Participate in agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
• Provide timely and accurate updates to product leadership and client(s).
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies.
• Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business.

Benefits

• Award-winning Culture of Customer-centricity and Reliability
• FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior