Senior Product Owner Agile

Truist Bank•Charlotte, NC

18h•Onsite

About The Position

This role is a Product Owner in the Scaled Agile Framework who partners with key stakeholders to balance business, technology, and design priorities to deliver brand-defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details to ensure tactical execution. NOTE: In some Agile teams, there may be Product Owners from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team’s results. In rare instances, where the business cannot provide a PO, a Tech PO could step in to fulfill the responsibilities. The Product Owner is responsible for executing the strategy for Wholesale Payments digital onboarding, including Truist One View, Salesforce, and nCino Client Onboarding System (COS), which can include client experience, back-office processes or systemic processes outside the client journey. They are a key resource in backlog management for the teams. The Product Owner works together with product managers to translate the product vision into epics and features that can be actioned by the delivery teams. The work will span the entire delivery process; from assisting with identification of areas for improvement, to more detailed work in authoring user stories, working as a key member of scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Requirements

English (Required)
Ability to understand strategic impacts but concentrates on the day-to-day details to ensure tactical execution.
Executing the strategy for Wholesale Payments digital onboarding, including Truist One View, Salesforce, and nCino Client Onboarding System (COS).
Backlog management for the teams.
Translate the product vision into epics and features that can be actioned by the delivery teams.
Authoring user stories.
Working as a key member of scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity.
Overseeing tactical execution of efforts.

Nice To Haves

Product Owners from both the Business and the Tech side may exist, with joint accountability for the Agile team’s results.
In rare instances, where the business cannot provide a PO, a Tech PO could step in to fulfill the responsibilities.

Responsibilities

Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision
Clearly articulate product strategy to the delivery team
Deliver new experiences by working directly with product manager, delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities
Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities
Perform triage on critical issues and communicate consistently and clearly with all concerned parties
Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation
Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions
Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity
Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes
Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done
Coordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents
Risk management: As needed, ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met.