Senior Product Operations Specialist

AcornsIrvine, CA
$155,000 - $168,000Remote

About The Position

Acorns is seeking an ambitious, entrepreneurial, and highly organized Product Operations Specialist to work closely with our Head of Product. In this high-impact role, you will drive operational excellence, elevate our cross-functional delivery frameworks, and scale the tools that empower our product organization to build world-class financial wellness solutions. You are a fast learner who thrives in a dynamic environment, balancing strategic foresight with absolute precision in execution. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA.

Requirements

  • Expert-level, hands-on experience architecture-building within Jira and Jira Product Discovery (JPD), with a proven track record of creating custom views, automations, workflows, and executive-level reports.
  • Demonstrated proficiency using artificial intelligence (AI) tools to design, build, and optimize automated reporting and internal operational productivity tools.
  • Clear experience managing technology vendor relationships, tracking software budgets, and navigating corporate contract pipelines.
  • Exceptional interpersonal skills with a natural ability to collaborate, communicate direction clearly, and bring fun to a highly collaborative, fast-moving environment.
  • Strong foundational project management skills, with a proven ability to organize complex timelines, manage risk and dependencies, and coordinate communication across teams.
  • Hunger to deliver game-changing products
  • Exceptional drive and precision in delivery
  • A belief that your work is tied to your life's mission
  • Optimistic about the potential of societal change

Responsibilities

  • Partner directly with the Head of Product to optimize organization efficiency, streamline internal workflows, support team leaders, and project-manage critical product operations initiatives.
  • Build and evolve the frameworks, tooling, and ways of working used for long-range strategic planning, roadmap prioritization and capacity planning. Own the administration and data integrity of the company’s unified roadmap, mapping product outcomes directly to business and financial metrics.
  • Connect delivery planning across all functional teams (design, engineering, analytics, marketing, legal, support, etc.) to ensure seamless cross-organizational alignment, while continuously tracking execution to identify and eliminate operational bottlenecks and inefficiencies.
  • Lead core product operating routines, including the end-to-end orchestration, data aggregation, and materials preparation for Monthly Business Reviews (MBRs) and executive reporting.
  • Manage the operational budget for product teams, including third-party service and software contracts.

Benefits

  • Competitive salary and stock options
  • A comprehensive benefits package for you and your family
  • Flexible work location, hours, and paid time off
  • 401(k) matching
  • Monthly Acorns account contribution & GoHenry account for your family
  • Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
  • Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
  • Roots Leadership Program for Emerging Leaders
  • Community week onsite gatherings and various virtual events
  • Talented and motivated team members who care deeply about one another, our mission, and our customers.
  • The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
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