Senior Product Marketing Manager, AI Ecosystem

ServiceNow•San Diego, CA
•$148,900 - $232,700

About The Position

ServiceNow is seeking a technically curious Senior Product Marketing Manager to lead go-to-market and co-innovation for strategic AI partnerships, including OpenAI, Anthropic, and NVIDIA. The role translates joint innovation into differentiated products, joint go-to-market motions, and pipeline, with equal responsibility for product marketing and go-to-market execution. The position partners closely with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA’s platform, including offerings developed by the Forward Deployed Engineering team. It also develops joint-selling and go-to-market motions, narratives, proof points, sales plays, and field enablement in collaboration with product managers, partner marketing, partner sales, and partner go-to-market teams. The role serves as ServiceNow’s product marketing lead at sponsored third-party AI events and conferences.

Requirements

  • 7–10+ years of experience in enterprise product marketing, product management, or sales engineering.
  • At least 4 years working with enterprise software platforms; AI experience is required, ideally bringing AI-powered solutions to market.
  • Working fluency in frontier AI and accelerated computing, including LLMs/foundation models, inference, and GPUs.
  • Experience partnering with product and engineering teams to shape and launch products.
  • Proven ability to build sales plays and enablement content grounded in seller and customer insights.
  • Strong strategic storytelling skills, including crafting clear, memorable narratives for technical and executive audiences.
  • Track record of developing polished C-suite-ready presentations and sales assets.
  • Demonstrated ability to influence and drive results across Product, Sales, Marketing, and Partner teams without relying on authority.
  • Excellent written and verbal communication skills; comfortable presenting to customers and executives.
  • Willingness to travel up to 25% to support sales efforts and industry events.

Nice To Haves

  • Familiarity with the NVIDIA ecosystem.

Responsibilities

  • Lead joint go-to-market and co-innovation strategy across AI partnerships, including OpenAI, Anthropic, and NVIDIA.
  • Partner with product management and engineering to shape, position, and message co-innovations, and build field motions to take them to market.
  • Develop differentiated partner value propositions, narratives, customer stories, and persona messaging for audiences including CIO/CISO, CDAO, and CFO.
  • Lead co-innovation go-to-market plays from concept through technical demo, field enablement, win/loss tracking, and pipeline attribution.
  • Create joint-selling enablement and field marketing materials, including First Call Decks, battlecards, technical demo flows, and one-pagers.
  • Align ServiceNow field sellers and partner sellers around a consistent co-innovation narrative for customers.
  • Bring competitive dynamics, model-landscape shifts, and whitespace insights to product roadmap discussions; Product Management retains roadmap decisions.
  • Represent marketing and serve as an expert on ServiceNow’s AI partner story in sales meetings, partner events, strategic deals, and sponsored third-party AI events and conferences.

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) plan with company match
  • Employee stock purchase plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity when applicable
  • Variable/incentive compensation
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