Senior Product Manager

VirgoCX IncToronto, ON
Hybrid

About The Position

The Senior Product Manager plays a critical role in driving the end-to-end product lifecycle across Virgo’s digital asset ecosystem. This role is responsible for translating complex business needs into scalable product solutions, leading cross-functional collaboration, and ensuring the delivery of high-quality, user-centric products. This position is based in North York, Ontario and follows a hybrid work model, with four (4) days in-office and one (1) remote workday per week, supporting both collaboration and flexibility.

Requirements

  • You have a Bachelor’s Degree (or above) in Computer Science, Computer Engineering or similar, with an excellent academic record
  • 5+ years of experience in designing webs and apps
  • Knowledge of product design, management and development
  • Knowledge of Finance, Trading and Blockchain technology
  • You’re able to articulate software concepts and designs precisely
  • Ability to review technical specifications and rewrite them as a functional requirements specification.
  • Ability to investigate and assess issues to make sure the correct solution is implemented
  • Ability to follow all company policies and procedures, as well as internal departmental procedures to ensure high-quality products
  • Ability to complete multiple tasks in a fast-paced environment and to transition quickly from one request to another in an individual or team environment
  • Well-developed presentation skills in conveying factual, technical and conceptual information in a manner which is easily understood
  • Effective time management and organizational skills
  • Excellent Computer Skills – Figma, Jira, Microsoft Word, PowerPoint, MS Project and Excel required
  • You have excellent written and verbal English

Nice To Haves

  • Experience in the Money Remittance or Payment industry is valuable
  • Bilingual is an asset, especially in Chinese Mandarin

Responsibilities

  • Conduct competitor analysis at a high quality
  • Complete the process design and product design based on the requirements from other departments
  • Assess and research the product solution for design and implementation best practices
  • Outline and document all requirements from different departments of assigned solutions
  • Keep user experience features in mind and improve the UX during the whole process
  • Hold the product release training sessions
  • Collaborate with the development team and QA to provide a quality product within the appropriate time frame
  • Deliver quality product enhancements within the schedule
  • Recommend new products and enhancements consistent with product goals
  • Create technical documentation where necessary
  • Be responsible for troubleshooting system issues as and when they occur
  • Provide status reporting to the project manager as required
  • Manage the product manager team and coordinate with other product managers
  • Perform other duties as assigned
  • Work as part of a dynamic team in an agile environment with minimal supervision
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