Senior Product Manager

Ocrolus Inc.•New York, NY

7d•Remote

About The Position

Ocrolus is seeking a hands-on, highly motivated Senior Product Manager to own their small business lending (SMB) fraud detection offering. This role involves being an expert in fighting fraud in financial services and working cross-functionally to develop a cohesive, agentic, and highly-effective fraud prevention product for small business lending clients. The Senior Product Manager will develop and lead the product strategy, collaborate with the engineering team on product iteration and development, and drive client engagement, usage, and the value proposition for key customer segments. The company's AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications monthly across small business, mortgage, and consumer lending. By integrating AI models with a human-in-the-loop verification engine, Ocrolus achieves over 99% data accuracy from financial documents. Their advanced fraud detection and comprehensive analytics help customers improve risk management and expand access to credit, contributing to a more inclusive financial system. Ocrolus is trusted by over 400 customers, including industry leaders, and is at the forefront of AI innovation in fintech.

Requirements

A passion for delighting customers, a high degree of curiosity, an analytical mindset, and a deep sense of ownership
AI-native approach to product development, with an appreciation for what new technologies make possible and a penchant for hands-on experimentation
A minimum of 3 years of strong product management experience, preferably with a background in fraud detection within financial services or small business lending
Excellent client-facing skills and the ability to articulate complex problems to a wide variety of technical and non-technical audiences
A keen focus on the commercial success of products and services being launched
Experience with failure (e.g. product launch) and ability to course correct

Nice To Haves

A degree in Finance, Economics, or Computer Science/Engineering

Responsibilities

Craft the SMB fraud product roadmap and set product priorities based on data and customer feedback
Work closely with Ocrolus’s engineering, data science, product management, and sales & marketing teams to execute all aspects of the product roadmap and vision
Represent Ocrolus’s SMB fraud detection product suite and strategy externally to clients, partners, and prospects as the firm’s subject matter expert
Research the competition, assess the market, analyze customer data, prototype new ideas, and incorporate the learnings into the product roadmap and vision
Write detailed and clear product requirements, business cases, and strategy documents
Develop KPIs, work with analytics teams to develop dashboards and reports on key metrics; monitor and act on these metrics to optimize the product offerings
Educate cross-functional business stakeholders about fraud and work with them to identify new product opportunities
Manage end-to-end delivery cycle of product features, including phased roll out to customers and internal teams, quick iterations, and a full stack launch
Develop a solid understanding of all Ocrolus solutions and work to integrate the fraud detection capability seamlessly into all verticals
Seek new market opportunities in fraud detection by leveraging Ocrolus’s distinctive competencies in document processing and analysis
Proactively nurture client relationships