Senior Product Manager
About The Position
Join the team as Twilio’s next Senior Product Manager, where you'll shape the next generation of identity products. As a Product Manager you will help scale Twilio’s core identity product delivering secure, developer-first identity experiences. You’ll build products that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.
Requirements
- 5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role
- Experience in building deeply technical products and/or products for developers.
- Bachelor in Computer Science, Engineering, or equivalent practical experience required.
- Strong technical, analytical, and UI/UX design understanding.
- Excellent written and verbal communication skills.
Nice To Haves
- Experience in identity and access management.
- Experience building developer tools or SDKs
- Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life
Responsibilities
- Design product capabilities for Identity platform on Twilio—building new products that help our customers’ secure their applications for both agentic and human identity use cases.
- Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
- Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.
- Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go-to-market teams to help our customs solve their challenges leveraging our products.
- Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
- Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value.
Benefits
- competitive pay
- generous time off
- ample parental and wellness leave
- healthcare
- a retirement savings program
- health care insurance
- 401(k) retirement account
- paid sick time
- paid personal time off
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
