Senior Product Manager
About The Position
We are the MOTOTRBO Devices product planning team - a diverse and global team of passionate, driven and innovative individuals working on developing products and solutions that are used to solve for safer in critical communications & workflows worldwide. As part of Motorola Solutions' PCR (Professional and Commercial Radio) business, our solutions are omnipresent in many verticals important in everyday lives such as healthcare, public safety, transportation, logistics, education, hospitality, energy, manufacturing and retail. We are looking for a passionate, driven and innovative leader to join our team. You will be responsible for leading the development of new and innovative products and solutions for MOTOTRBO devices at an exciting and critical junction of our journey. In addition, we will look to you to be the key interface to the North America Sales team and our Customers in North America, as well as a key leader in customer research worldwide. The Product Manager is the mini-CEO of their product/offer. They analyze customer environment, market and competitive conditions and lay out product vision that solves the market problem and delivers value to the customer. They will do this by defining the ‘why’, ‘what,’ ‘where’, and ‘when’ of the product that the development team will build. They are the owner of their product -- which means they lead cross-functional teams from a product's conception through to its launch. Their responsibilities will span many activities from strategic to tactical and provide cross-functional leadership — bridging gaps within the company between different functions, especially between development, supply chain, finance, sales and marketing, and service and support. Post-launch, product managers monitor their portfolio and identify and implement actions to boost the performance of the portfolio. This includes sunsetting products if required.
Requirements
- able to drive discussions with customers, ask proper questions to solicit feedback and requests from customers
- excellent communication and collaboration skills
- fluent in english (spoken, written)
- ability to influence team members external to their department
- ability to interface and communicate effectively with multi-discipline, cross-functional teams
- works independently and can manage deadlines
- Bachelor's degree in Computer Science or related field
Nice To Haves
- knowledge of MOTOTRBO systems and products
- understands how Radio Manager and CPS work from a user side
- engineering background and/or technically savvy relative to 2-way radio systems
Responsibilities
- Create and manage the product portfolio, roadmap, vision and backlog
- Identify customer needs and market requirements
- Evaluate competitive intelligence
- Define financial goals
- Create business plans and proposals for new initiatives
- Establish vision and goals for releases
- Define market offer and structure
- Work with enablement organizations to make products orderable and deliverable
- Define and support implementation of training, support and deployment requirements
- Manage risks and resolve issues that affect release scope, schedule and quality
- Coordinate overall release project and schedule
- Gather customer and sales feedback
- Gather voice of customer input
- Feature Definition
- Create user stories and scenarios
- Direct and approve UI/UX activities
- Define acceptance criteria, KPIs and SLAs
- Facilitate sales and channel training
- Assist pre-sales with custom project requests
- Define and ensure implementation of GTM assets including demo environments, training materials, and presentations
- Demonstrate new pre-release features
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
