Senior Product Manager

Coveo • Montreal, QC

24d

About The Position

Drive meaningful customer impact across the platform user journey. How do you create a platform experience that helps customers unlock value faster and more seamlessly? As a Senior Product Manager at Coveo, you’ll shape platform capabilities that improve workflows, solve real customer pain points, and deliver measurable business impact across the product experience. You’ll collaborate with passionate teams across Product, Engineering, and Design to bring innovative platform experiences to life. If you thrive in balancing strategy with execution and love turning customer insights into scalable solutions, this role is for you.

Requirements

• 5+ years of experience in product management, ideally within enterprise software environments.
• Strong customer-centric mindset with a passion for solving complex user problems through scalable solutions.
• Excellent communication and influence skills, with the ability to align Engineering, Design, field teams, partners, and leadership without relying on formal authority.
• Experience balancing strategic priorities, execution, and resource constraints to improve customer outcomes.
• Ability to connect product decisions to adoption, revenue, implementation, support, and go-to-market realities.

Nice To Haves

• Strong understanding of user-centered design principles and workflow optimization.
• Ability to thrive in dynamic environments while managing multiple initiatives and shifting priorities.
• A strong sense of ownership and accountability for product outcomes.
• Curiosity, humility, and a growth mindset that drives continuous learning and improvement.

Responsibilities

• Drive the evolution of capabilities that improve the customer journey and product adoption.
• Prioritize product initiatives by turning customer, market, product, data, and business signals into clear product bets.
• Work closely with customers and partners to build software that resonates with real users in our target markets.
• Collaborate closely with Product and Engineering leaders to refine roadmaps, align priorities, and deliver customer value efficiently.
• Partner with cross-functional stakeholders to define requirements, validate solutions, and ensure smooth execution of releases.
• Stay close to customers and prospects through regular discovery, roadmap discussions, deal support, and post-launch learning.
• Support agile product development activities, including backlog prioritization, feature validation, and release readiness.
• Build trust by making clear commitments, communicating trade-offs, and following through.

Benefits

• We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
• Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed