Senior Product Manager — Cell Culture Services & Asia Markets (onsite)
About The Position
Thermo Fisher Scientific’s Bioproduction Commercial Development (BCD) team is seeking a Senior Product Manager to lead the end-to-end lifecycle of Cell Culture services, with a focus on emerging technologies and high-growth markets. This role sits at the intersection of scientific workflows, digital innovation, and commercial strategy, with a focus on accelerating adoption of Thermo Fisher solutions across upstream development and preclinical workflows. You will operate as a hands-on product leader—owning Voice of Customer (VOC), defining strategy, leading pilot programs, and driving early deployment of AI/ML-enabled capabilities. Success in this role requires strong collaboration across global stakeholders, including meaningful engagement with APJ markets and China-based customers. This is an onsite position for hire in Hunt Valley, MD, Grand Island, NY or Waltham, MA. Residency within those sites is required. No relocation Assistance provided.
Requirements
- Advanced degree with five years of experience, or Bachelor’s degree with eight years of experience in product management, marketing, or related commercial roles in the life sciences industry.
- Preferred industry experience in Life Sciences, Biotech, pr Biopharma
- Preferred field of study: Life Science, Chemistry or Business.
- Demonstrated success managing complex product portfolios and scaling pilots into commercial offerings.
- Proven experience with product lifecycle management and stage-gate processes.
- Strong analytical and financial modeling skills for forecasting and business planning.
- Excellent written and verbal communication skills, including development of sales and marketing materials.
- Deep understanding of customer workflows and ability to translate insights into product requirements.
- Experience planning and executing product launches and marketing campaigns.
- Customer-centric mindset with a consultative approach to solution development.
- Willingness to travel up to 30% (2-3 times a year when needed) for customer engagement and site visits.
Nice To Haves
- Ability to speak Mandarin to support engagement with China-based customers and partners.
- Experience working with APJ markets, particularly China, within a commercial or product management capacity.
Responsibilities
- Own the full product lifecycle from market analysis and VOC through product definition, launch, and continuous optimization for Cell Culture Workflow Services and early AI/analytics capabilities.
- Define product vision, strategy, and multi-quarter roadmap; establish clear success metrics aligned to business objectives.
- Lead customer-facing VOC initiatives, develop relationships with key opinion leaders and pilot partners, and translate insights into actionable product requirements.
- Conduct market and competitive analysis; build financial models and forecasts to inform investment and commercial decisions.
- Lead pilots, proofs-of-concept, and early deployments of AI/ML-driven solutions; define KPIs, evaluate outcomes, and scale successful offerings.
- Partner cross-functionally with R&D, data science, regulatory, commercial, marketing, and services teams to deliver compliant, scalable solutions.
- Drive go-to-market execution, including product positioning, sales enablement, marketing collateral, and launch planning.
- Track and report on product KPIs (adoption, pilot conversion, revenue impact, customer satisfaction, forecast accuracy) and proactively manage risks.
- Coordinate releases and pilot activities across global sites, including Grand Island, Hunt Valley, and regional BDCs.
Benefits
- Medical, dental, and vision plans with health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- Minimum of 120 hours PTO, 10 paid holidays, and paid parental leave
- Life insurance and short-/long-term disability coverage
- Competitive 401(k) retirement savings plan
- Employee Stock Purchase Plan (ESPP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
