Senior Product Manager

Tekmetric
Hybrid

About The Position

Tekmetric is seeking a Senior Product Manager to lead the development and growth of our SaaS product for auto repair shops. As a part of a relatively small and growing team, you will have the unique opportunity to become influential in shaping our product. You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the product.

Requirements

  • 5+ years in product management, preferably in enterprise-level software-as-a-service.
  • 2+ years of experience working with and delivering GAI or ML solutions to market.
  • Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred.
  • A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution.
  • Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability.
  • Passion for constant optimization and improvement, with a steady focus on customer experience.
  • Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment.
  • Strong executive presence and excellent communication skills.

Responsibilities

  • Lead Strategic Product Initiatives: Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends.
  • Become and expert in the Auto Repair Industry: Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users.
  • Lead Key AI Product Initiatives: Combine a deep understanding of the problem space with generative AI solutions to help CPAs do their jobs better and faster.
  • User-Centric Research: Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process.
  • Collaborate Across Teams: Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities.
  • Deliver High-Performing Products: Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability.
  • Measure Business Impact: Build products with business outcomes in mind then measure if those outcomes showed up.
  • Develop Product Vision: Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps.
  • Train Internal Teams: Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively.

Benefits

  • Flexibility of remote work
  • Competitive base salaries
  • Generous Paid Time Off
  • Paid maternity leave
  • Paid parental bonding leave
  • Medical leave
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage
  • Free, confidential counseling through BetterHelp
  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
  • Flexible Spending Accounts (FSA)
  • Health Savings Accounts (HSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Up to $60/month toward fitness, mental health, or other wellness activities
  • $300 home office setup bonus after one year of employment
  • Support for continuing education
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