Sr. Product Manager

OnTrac

3d

About The Position

OnTrac is hiring a Senior Product Manager (On Road)! This role leads strategy and execution for key product initiatives that directly impact customer experience, operational excellence, and business growth. The Senior Product Manager will own product vision and strategy end-to-end, translating complex business needs into scalable, user-centered solutions while partnering closely with Engineering, Design, Analytics, and business stakeholders to deliver high-quality, data-informed outcomes. Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

• Bachelor’s degree or equivalent experience
• 8+ years of relevant product management experience
• Extensive understanding of product management and ownership of complex, cross-functional products
• Proven ability to define and implement product strategy aligned with business goals
• Ability to define KPIs and leverage insights to drive measurable outcomes
• Strong written and verbal communication, maintaining professionalism and influencing stakeholders effectively.
• Successfully partner with internal teams and external collaborators, building and nurturing networks with key stakeholders beyond your own area of expertise.
• Analyze complex issues by thoroughly evaluating multiple variable factors to reach sound, well-reasoned conclusions.
• Define appropriate methods and procedures for new assignments, exercising sound judgment in selecting, adapting, and evaluating advanced techniques to achieve results.
• Adapt communication style and use persuasive skills to align messages with broader business objectives, frequently providing guidance on complex issues and holding accountability, through your team, for achieving tactical business targets.

Responsibilities

• Partner closely with engineering, design, analytics, and business stakeholders to deliver high-quality, data-informed solutions that advance OnTrac’s goals.
• Define, articulate, and continuously evolve product vision and strategy aligned with OnTrac’s business objectives and growth priorities.
• Develop and maintain a clear, outcome-driven product roadmap informed by market research, competitive analysis, customer feedback, and operational insights.
• Communicate strategy and roadmap effectively to stakeholders at all levels of the organization.
• Build and sustain a deep understanding of customer and internal user personas across the logistics and delivery lifecycle, and translate those needs into actionable product requirements, strategic initiatives, and roadmap priorities.
• Advocate for a strong user-centered mindset across the product development process.
• Champion agile methodologies by ensuring a well-groomed, prioritized, and outcome-focused product backlog.
• Partner with engineering and design teams to refine user stories, acceptance criteria, and delivery plans, and lead sprint planning, backlog refinement, and product demonstrations to ensure transparency, alignment, and momentum.

Benefits

• Medical, Dental, and Vision insurance
• HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits
• 401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Paid Time Off including Holiday pay
• Employee Assistance Program
• Safe and clean work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree