Senior Product Manager

Microsoft • Redmond, WA

1d

About The Position

Work IQ brings workplace intelligence and capabilities into the agents and applications people use every day. The Senior Product Manager will own consumer-facing Work IQ experiences and drive successful adoption across Microsoft products, partner agents, and customer-built applications. The role translates developer, partner, and customer needs into improvements to onboarding, integration, capability discovery, usability, and end-to-end scenario quality.

This is a hands-on individual contributor role requiring independent execution across evolving product areas. The product manager will work directly with developers, customers, partners, and engineering teams to prioritize opportunities, resolve integration and adoption challenges, and deliver from early discovery through reliable production use. Success is measured by whether developers, partners, customers, and agents can effectively adopt Work IQ and achieve successful outcomes, not simply by the number of integrations.

Requirements

• Bachelor's degree and 5+ years of experience in product/service/program management or software development, or equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• Bachelor's degree and 8+ years of experience in product/service/program management or software development, or equivalent experience.
• Experience owning and shipping technical products, platforms, APIs, developer experiences, or enterprise/cloud integrations with measurable customer outcomes.
• Experience driving products or features from customer or developer needs through requirements, prioritization, delivery, launch, and ongoing improvement.
• Experience driving execution across multiple or evolving product areas and adjusting priorities based on customer feedback, product insights, and business needs.
• Experience collaborating across engineering, product, design, partner, and customer teams when dependencies span multiple teams or organizations.
• Experience engaging directly with customers, developers, or partners to understand scenarios, gather feedback, answer product questions, and translate insights into actionable improvements.
• Working knowledge of SaaS or PaaS environments, APIs, authentication and permissions, developer platforms, or cloud-service integration patterns.
• Experience using telemetry, experiments, evaluations, or other product data to identify issues, prioritize improvements, and measure outcomes.
• Experience in one or more relevant areas, such as AI or LLM-based agents, Model Context Protocol or similar integration protocols, developer tooling, SDKs or plugins, or Microsoft 365 integrations.

Responsibilities

• Own and prioritize product experiences that enable developers, partners, and customers to adopt Work IQ, using customer insights, product data, business impact, and engineering considerations.
• Drive execution from early discovery and integration through authentication, configuration, first successful use, launch, and production readiness.
• Work across multiple product areas as priorities evolve, adapting to customer feedback, product learnings, and changes in the AI and agent ecosystem.
• Define requirements for capability discovery, tool descriptions, guidance, examples, and integration patterns to improve developer and agent experiences.
• Partner with engineering, developer relations, product teams, and other stakeholders to address dependencies, improve documentation and diagnostics, and drive outcomes across organizational boundaries.
• Engage directly with developers, customers, and partners to understand scenarios, answer product and integration questions, gather feedback, and turn recurring needs into scalable improvements.
• Use telemetry, customer feedback, experiments, and representative evaluations to assess end-to-end scenario quality and improve activation, usage, task success, reliability, and supportability.
• Define product and launch readiness criteria, coordinate releases with consuming teams, and monitor post-release outcomes for further improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior