Senior Product Manager – Financial Services
About The Position
As a Senior Product Manager at Clover, you will be responsible for enhancing the end-to-end merchant experience to drive deeper engagement throughout the merchant lifecycle. The Financial Services team is responsible for improving merchant’s financial health: We create financing options for merchants and build tools to help merchants manage their cashflow. As a Product Manager at Clover, you will be responsible for enhancing the end-to-end merchant experience to drive deeper engagement throughout the merchant lifecycle. You will be responsible for developing a deep understanding of merchant cashflow and financing needs, creating a roadmap with clear requirements, prioritizing enhancements, and delivering quality updates to reshape the end-to-end merchant experience on Clover.
Requirements
- 8+ years of work experience in Product Management roles working with Engineers, Design, and Product Marketing
- Experience across Web, Android, and iOS products - come prepared with specific examples from your portfolio
- Strong technical background with the ability to work with Engineering to evaluate tradeoffs in architectural discussions
- Experience presenting to key stakeholders and partners to influence strategy and cross- functional initiatives
- Significant experience in managing the product development lifecycle and working in an agile environment
- Proven track record of using data to influence requirements, design and implementation
Nice To Haves
- Has a track record as an outstanding problem-solver and strategic thinker
- Exhibits a bias for action and serves as a leader for the team
- Is a passionate self-starter, decisive and able to move with speed to implement ideas
- Demonstrates an ability to be extremely organized, with the ability to manage multiple complex projects at once
Responsibilities
- Be responsible for enhancing the end-to-end merchant experience for Clover Financial products across multiple platforms (device, web and mobile) to drive deeper engagement throughout the merchant lifecycle:
- Define user requirements and write user stories
- Review and prioritize backlog
- Communicate requirements with Design, Engineering, and Product Marketing
- Lead daily standups and other sprint ceremonies
- Lead sprint planning and communicate requirements to the team, and definition of "done" with acceptance criteria
- Coordinate with the release management team to deploy features and updates
- Identify and validate opportunities through research, data analysis, and user feedback to continually optimize the experience
- Create a narrative that can clearly articulate the problem statement, hypothesis, and expected outcomes, against key metrics, for your product area
- Partner with Design, Engineering, Product Marketing, and Data Science to scope and execute on enhancements - both near and long term horizon projects
- Partner with Product Marketing and Customer Support to define a go-to-market strategy for key initiatives
- Assist in building business cases (including opportunity sizing and financial analysis) to define, evaluate and help prioritize competing opportunities
- Conduct market research and competitive product analysis; gather and analyze user feedback; and measure and track the performance
- Lead product innovations to launch experimental products and services to assess market needs and demands.
Benefits
- annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
