Senior Product Manager - Invoicing

Mercury•San Francisco, NY

15h

About The Position

Mercury is hiring a Senior Product Manager to own and grow its Invoicing product, which serves startups and small businesses across industries including Technology, Professional Services, and Real Estate. The role covers the full experience: the dashboard where businesses track what they are owed, the invoice builder, and the payer experience. You will work with the product manager who built Invoicing and now leads adjacent efforts to address more complex customer needs while preserving the product’s simplicity. The product has an established backlog that includes accounting integrations, invoice templates, credits and credit memos, and promotions and coupons. The role also includes identifying meaningful opportunities for AI and growing the business through active users, feature adoption, and customer retention. You will collaborate with Engineering, Design, Data Science, Product Marketing, Customer Support, Sales, Risk, and other product teams, including Mercury Books. Mercury is a fintech company, not an FDIC-insured bank. Banking services are provided through Choice Financial Group and Column N.A., Members FDIC. Mercury is an Equal Employment Opportunity employer and is committed to providing reasonable accommodations throughout the recruitment process.

Requirements

5+ years of product management experience building and shipping products, ideally products involving money movement where mistakes are costly.
Strong product judgment, including the ability to prioritize a full backlog and explain decisions.
A passion for talking to customers and a record of translating feedback into products customers value.
Close attention to detail.
High agency and comfort owning a product end to end, from problem definition through launch and iteration.
Strong partnership with engineering and design, and the ability to align cross-functional stakeholders behind a plan.
Ability to learn a new domain quickly.

Nice To Haves

Experience at a company serving startups and/or small businesses.
Experience building products in invoicing, accounts receivable, billing, or payments.
Experience with accounting integrations such as QuickBooks, Xero, or NetSuite.

Responsibilities

Own the roadmap for Mercury Invoicing across the dashboard, invoice builder, and payer experience.
Talk with customers and prospects and translate their feedback into clear next steps.
Prioritize and deliver known customer needs, including accounting integrations, invoice templates, credits and credit memos, and promotions and coupons.
Keep the product simple while making it more powerful as customers’ businesses scale.
Identify ways AI can meaningfully improve the process of getting paid.
Partner with Engineering, Design, Data Science, Product Marketing, Customer Support, Sales, Risk, and other product teams, including Mercury Books.
Grow Invoicing’s active users, new feature adoption, and customer retention.