Senior Product Manager

Catchafire•New york, NY

35d•Remote

About The Position

As a Senior Product Manager on our Platform team, you’ll help shape and scale the marketplace platform at the heart of Catchafire’s impact, connecting pro bono professionals with the organizations that need them most. You will own the end-to-end product strategy and delivery for a core area of our platform, collaborating across engineering, UX, and design to ship high-impact solutions from inception to results tracking. We are doubling down on AI as a core competitive advantage: you will not only evaluate where AI and machine learning can meaningfully transform the user experience, but also pioneer new workflows and help shape a high strategic bar for AI-powered product development at Catchafire. If you are a builder who thrives on solving ambiguous, mission-critical problems with a rigorous, data-driven approach, you'll find this role both challenging and deeply rewarding. This position reports directly to the VP of Engineering.

Requirements

Experience with marketplace platforms and/or B2B enterprise software
Comfortable breaking down ambiguous problems, building systems, and shipping without heavy process scaffolding.
5+ years in product management, with strong data-driven prioritization, systems thinking, structured problem solving, and roadmap development, including at least one successful product launch at a growth-stage startup.
Technical fluency and a demonstrated ability to work effectively with strong engineering teams.
2+ years of hands-on experience designing, shipping, or iterating on AI or ML-powered product features, with a clear point of view on when AI is, and isn't, the right solution to a problem.
Fluency using AI tools in your own workflow — such as research synthesis, spec writing, prototyping, and data analysis — and enthusiasm for sharing effective practices and helping teammates experiment with and adopt these tools.
Experience working with large, strategic, or enterprise-level partners (e.g., corporate funders, foundations), and comfort presenting product strategy and tradeoffs directly to executive stakeholders.
Experience running agile sprints and experimenting with lightweight, fit-for-purpose processes to improve team velocity and collaboration.
Strong research aptitude, qualitative and quantitative, with hands-on experience in tools like SQL, PostHog, FullStory, or Google Analytics.
Fast learner, comfortable picking up new tools and systems quickly, with a track record of executing in fast-paced environments.

Nice To Haves

Deeply committed to understanding the philanthropic sector and the unique challenges of our users.
Motivated by our vision to transform the nonprofit landscape.

Responsibilities

Build a strong, evidence-based point of view on how customers and end users engage with the platform and what they need to succeed, through direct research and ongoing product ownership.
Conduct qualitative and quantitative research (user interviews, surveys, data analysis, using AI tools to accelerate synthesis) to inform the roadmap, feature backlog, and product documentation, including user stories, flows, specs, and test plans.
Partner with design leads and tech leads, participate in running sprints, and hit delivery timelines, contributing to a high-functioning team culture around strong execution.
Use analytics to track feature performance against benchmarks and business goals, and translate insights into roadmap decisions.
Identify where AI and machine learning can meaningfully improve the product or the team's own ways of working, introduce new AI tools and workflows, and create opportunities for teammates to share practices and build fluency together.
Help shape where AI capability fits into the broader platform roadmap, and operate as a strategic partner to engineering and leadership, not just an execution arm, translating technical tradeoffs into business terms.