Senior Product Manager

Topline Pro•Boston, MA

About The Position

We’re building an AI-native platform for local business owners to unleash their ambition. We give service pros (e.g., roofers, landscapers, painters, cleaners) a growth engine that works alongside them to get sht done. Up and running within minutes, our AI helps pros get work, win work, do work and get paid...repeatedly. Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 100+ rockstars with plans to expand more in 2026. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs. We're YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear. We’re searching for an ambitious Sr. Product Manager to join the tech team in our Boston or New York office to lead a core, agentic product. This person will report directly to the CPO, Erik Ornitz, and own the roadmap + buildout of this product to drive outsized customer and business impact. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry. We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Requirements

Minimum of 4 years of full-time industry experience in product management, with a strong understanding of user-centric, agile development practices.
Passionate about creating great user experiences and products our customers love
Desire to invent new features that change the game for our customers and deliver incredible business impact
Dedicated to tracking and measuring performance, using analytics to uncover deep insights, and deploying hypothesis-driven experiments when applicable
Willing to get scrappy to validate concepts and deliver results in an early stage environment
Ability to articulate priorities and keep alignment across the organization amidst a hypergrowth environment

Nice To Haves

Experience building AI-powered products is a plus.

Responsibilities

Lead product for a dedicated, world class product, design, and engineering pod to build high-impact features that our users love
Discover, plan, and own the roadmap for Topline Pro agentic marketing products to empower our pros to grow their businesses faster than ever before
Successfully ship new features and drive adoption in collaboration with colleagues in sales, marketing, and customer success
Deeply understand our customers through continuous user research and collaboration across the business
Effectively communicate and document progress + learnings across the organization
Report directly to the Chief Product Officer and work with leadership to define product strategy

Benefits

Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fuele
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta

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