Senior Product Manager

Caribou

1d•Hybrid

About The Position

Caribou is hiring an experienced, hands-on Senior Product Manager to build products that support home care organizations and caregivers. The role is suited to a product generalist who can take ownership of complex problems, move from ambiguity to clear priorities, and deliver products that create measurable value for users and the business in a fast-paced startup environment. The Senior Product Manager will own the full product lifecycle, from discovery and prioritization through development, launch, measurement, and iteration. The role works closely with Engineering, Design, Customer Success, Leadership, customers, and end users. It balances longer-term product direction with rapid delivery and incremental value, and includes occasional travel to the U.S. to meet users. The position is full-time and open to candidates based in Toronto or Montreal. Caribou works remotely, with in-person opportunities for retreats, team events, and customer meetings. The team primarily operates out of Toronto with one day a week in-office, while remote work options are available. The salary range is $150,000 to $180,000.

Requirements

At least 5 years of Product Management experience, ideally in a fast-paced B2B or B2C SaaS environment.
Proven experience owning products end to end, from identifying problems and shaping solutions to launching, measuring, and iterating.
Strong execution skills and a bias for action, with the ability to move from strategy to delivery.
Excellent product judgment, including knowing when to investigate further, challenge assumptions, and make decisions with available information.
A scrappy, entrepreneurial mindset and ability to make progress with imperfect information and limited resources.
Strong technical fluency and ability to collaborate with Engineering on constraints, trade-offs, and practical solutions.
A customer-centric approach grounded in curiosity, empathy, and a desire to solve meaningful problems.
Comfort using data to guide prioritization, evaluate product performance, and demonstrate impact.
Strong communication and stakeholder management skills, including the ability to influence technical and non-technical teams.
Experience in a startup or high-growth environment where priorities evolve and ownership matters.

Nice To Haves

Experience building B2B2C products where both customer and end-user experience matter.
Experience building products with high-frequency end-user engagement, such as workforce technology, HR technology, consumer/mobile applications, or gaming.
Experience with loyalty, rewards, or recognition products.
Experience in home care, healthcare, or workforce technology.

Responsibilities

Own the full product lifecycle, from discovery and prioritization through development, launch, measurement, and iteration.
Get up to speed on new problem spaces, identify opportunities, and translate ambiguity into clear priorities and actionable plans.
Work with Engineering, Design, Customer Success, and Leadership to shape solutions, navigate trade-offs, and deliver outcomes.
Engage directly with customers and end users to understand challenges, validate assumptions, and uncover opportunities.
Use qualitative insights and quantitative data to inform decisions, measure success, and improve products.
Balance long-term product thinking with rapid delivery and incremental value.
Take ownership of execution, remove roadblocks, and keep initiatives moving forward.
Shape how products are positioned, branded, launched, and understood in the market.
Occasionally travel to the U.S. to meet users.