Senior Product Manager
About The Position
Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake. Marketplace sales are operationally complex, involving pricing, contracting, billing, revenue recognition, and compliance across multiple cloud providers. Suger's API-first revenue platform simplifies these complexities for quote-to-cash and marketplace workflows. Launched in 2022, Suger serves over 300 B2B customers, ranging from large enterprises to fast-growing startups. As a Series A company backed by prominent investors, Suger is seeking a Senior Product Manager to lead strategy, roadmap, and execution for key platform areas, with a focus on AI-driven automation in revenue operations. The role operates within a hybrid work model, requiring four days per week in the Downtown office.
Requirements
- 4+ years of Product Management or Design experience in tech, ideally in B2B SaaS, developer platforms, or enterprise software.
- A portfolio or track record demonstrating strong design instincts.
- Track record shipping AI-powered features to production, with judgment about when automation earns user trust.
- Strong product design sensibility, focusing on interaction details.
- Comfort with technical depth, with billing systems, APIs, data pipelines, or fintech/compliance domains being a plus.
- Excellent communication skills with engineering, GTM, and customers.
- Startup mindset: bias to action, comfort with ambiguity, and ownership from discovery to launch.
Responsibilities
- Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows.
- Design end-to-end user journeys for AI-powered workflows, ensuring strong product taste and continuous iteration based on customer behavior.
- Make product decisions balancing customer impact, system reliability, and engineering complexity, collaborating with engineering to ship reliable features.
- Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes.
- Gather qualitative and quantitative feedback from Customer Success and Solutions teams, and occasionally support onboarding to understand edge cases and trust concerns around automation.
Benefits
- Competitive compensation and equity plan.
- Monthly office stipends for lunch and commute-related benefits.
- Full healthcare benefits - extended health care, dental, vision, and life insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
