Senior Product Manager

CasapSan Francisco, CA
Hybrid

About The Position

We’re hiring a Senior Product Manager to help define and scale the next generation of AI-powered risk and fraud agents. You’ll own complex, high-impact product areas, work directly with engineering, data, and customers, and shape how autonomous systems make decisions in regulated financial environments. If you’re excited by building AI products that operate at massive scale, turning messy, high-stakes workflows into autonomous systems, and designing for trust, explainability, and real business impact, this is the kind of problem—and company—you’ll want to help build.

Requirements

  • 5+ years of experience in product management (ideally SaaS, marketplace, or consumer/enterprise-facing products).
  • Results-driven: you set clear criteria for success, track outcomes, and iterate based on what you learn.
  • Excellent communicator - able to bridge technical and non-technical stakeholders and clearly articulate product vision, requirements, tradeoffs, and strategy.
  • Strong organizational and time-management skills; capable of juggling multiple initiatives, aligning cross-functional partners, and delivering on deadlines.
  • Passionate about building great products - empathetic toward users, curious about their needs, and driven to solve real problems.
  • Comfortable working in a fast-paced, dynamic environment; you can move quickly without sacrificing quality.

Nice To Haves

  • Familiarity with fraud systems, payment infrastructure, or chargeback processes!

Responsibilities

  • Create and maintain a clear product roadmap - with well-defined, measurable objectives that align with business goals and customer needs.
  • Work cross-functionally with engineering, marketing, revenue, design, and other stakeholders to develop, validate, and prioritize new features and experiences.
  • Own execution of the roadmap - driving results while obsessing over details that delight users without letting “perfect” get in the way of progress.
  • Develop a deep understanding of our users through a combination of qualitative research (e.g. user interviews, usability studies) and quantitative analysis (e.g. usage metrics, analytics).
  • Rapidly experiment - design and run A/B tests and other experiments to validate hypotheses and iterate toward the right solutions.
  • Act as a product advocate across the organization, aligning teams around product vision, tradeoffs, and priorities.
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